Jimmy John's — Restaurant in Dallas

I’ve been eating at Jimmy Johns for roughly 25 years now. This is one of the better stores, although I’ve never really had a many negative experience at any one of the many stores. I inadvertently ordered the Italian nightclub when I meant to order the spicy East Coast, and the very nice young men Alex & Victor gave me a side of the cherry peppers that my sandwich had been missing because I put it in the wrong order. They made the sandwich exactly the way I liked it, just like they would make it in an Italian deli in the northeast, which to me is perfection, and the reason why I believe that Jimmy Johns is above and beyond the best chain sub sandwich shop.. Very positive experience once again at this store.

Now, as for the music this by no means is going to affect my five star review because music is far less important than the actual food and service provided. Now, I realize I’m kind of old at 54 being an old rock ‘n’ roll guy, however, part of the allure of Jimmy Johns aside from having awesome sandwiches, and cool clever little signage throughout their locations, is the old school classic rock ‘n’ roll that almost every Jimmy Johns restaurant has been playing since I’ve been going. It’s fitting for JJ’s. I don’t recall a restaurant not playing rock music that is so fitting to the whole Jimmy Johns persona . This particular location was playing, I’m guessing 21st century pop / club music that was just dreadful lol. But again, maybe not for somebody who’s 20 something, but for a dude that’s been eating a JJ’s for 25-ish years since his 20s that classic rock music was most definitely missed at this location. This pop / club-like music is not fitting for Jimmy Johns in my humble opinion. Not a deal killer, not really that relevant, but just something I wanted to add for management to consider. I get it, most people hit the drive-through so it’s not even relevant, but I like to take the time to sit in the restaurant to enjoy my food. Still, five stars...

A heavy set, young ,average height,t hispanic man ,that worked there, helped himself to a cup to get a drink from the fountain drink machine. He had his face exposed and no gloves on. He grabbed the cup from the stack that is used to serve customers. He was behind the counter talking to other employees, possibly spitting and contaminating everything that is served. I was surprised that he was allowed back there with all that facial hair and on top of that he wasnt covering himself properly. I did confront him to let him know how I felt,be cause he came to the fountain drink machine when I was standing there. He said the reason he took it off was because he couldn't breath. Is wearing masks the whole reason we are wearing them in the first place? To avoid covid 19. Which, creates difficulty breathing. In addition, there was a Male black man ,over his 40s, sitting down taking a break towards the rest room, that had his mask completely off, too. He, too, was employed there ,too. I am sick and tired of irresponsible employees, that serve food. I shouldn't worry about this everytime I go there. I will never go there again. I fear...

This place is horrible. Jersey Mike's blows them out of the water. The manager spoke very broken english, barely understandable. My sandwich was completely covered in oil. When I told them about it they called it sauce. Online its called venigarette. It is not sauce or venigarette, it is pure oil completely flavorless. I work in corp world and now don't get lunch because I will not eat a cup of oil on my sandwich. When attempting to correct it, the only response I received was " that's corporate, that's not us. So call corporate." So I will. Plus the bread was as hard as a rock. And I thought they were fast, 35 minutes to get one sandwich a drink and a pickle. THATS NOT FREAKY FAST! THATS FREAKING SLOOOOOW! A five dollar foot long sounds good to me, not 15.50. Nothing good to say sorry. If I were them I would just close. Subway, Jersey Mike's, Schlotzsky's, and Captain Nemos are all better priced, better quality, and better customer service. And that's what I'm telling corperate....