Mi Cocina — Restaurant in Dallas

What can I say about Mi Cocina that hasnt already been said? We first went to the Bent Tree location not long after it opened. I felt like I was in a music video or a club. Every employee was in dressed in black and they were all wearing headsets. Music was trendy and it felt like a party. The food was just ok. I know they had been in business in Dallas for years prior. This was a growing area and where the tollway ended so a good location to expand.

Anyway, we moved into the area in the mid-2000’s and started eating there on a regular basis. But after the remodel we started eating take out weekly until covid hit. I felt like we wanted them to survive so we ate take out once a week. Service was always good but as a take out customer it has steadily declined. Maybe this is due to door dash? Not sure but they are now consitently not as good as they used to be. Rico salad is typically missing ingredients or just not as fresh as a $20 salad should be. I often wonder why this chain thinks that people will continue to be loyal when they drop the ball. The combo platters ‘tex mex basics’ are a little better and more consistent… but sometimes are undercooked. The Mambo taxi is ok but also used to be better. …now not as much ‘fuel’ as before.

This has forced us to look elsewhere for our weekly Tex-Mex fix. We will continue to go to Mi Cocina Bent Tree but now we also order from Uncle Julio’s, Blue Goose & Manny’s. I will even drive up to the Mi Cocina Lakeside Market in Plano because they appear to at least check out what they are giving you, not that Bent Tree doesnt, but I think if it doesnt look “the best” they should not let you...

It was my first time in Texas and so I was so much looking forward to try some texmex. I even researched! I googled and found this place which had amazing reviews. It was so disappointing!…. The food was not eatable except the guacamole. Everything else had the flavour of burnt oil and the texture in everything was overcooked… We tried a plate that had a little bit of everything. The service was really polite and nice and finally the manager came to our table and we explained why we hadn’t touched anything. I was still hungry so I ordered a shrimp salad with a citrus dressing which was amazing (finally); so I at least left having eaten something - which was not a very Tex-Mex flavour but still I enjoyed it - but here’s the tricky part: when you have already had a conversation about how bad the food was and the manager is trying to help out her situation apologising they should have known better and at least offered the salad. This is what I would have done the period in my life when I was working in food industry! And this way this bad review could have been avoided. 2 people paying almost à hinder bucks for such a disappointing. I’m so sorry about the atmosphere and the strategy and their tastes. Ps. and after all this the - otherwise very sweet waitress - asked...

Terrible. After being seated, and having only 2 menus with 3 customers at the table made it quite interesting to start, it took forever to get our actual waitperson to find us. Telling us that they were short staffed, I have been in other places with that problem and they worked around it by not letting in as many customers at one time. After that, we never received silverware or napkins until almost before we ate, asked for tortillas and never got them until after dinner arrived which by then was pointless, we wanted to enjoy them before dinner and that should have been known asking for them before. When our dinners came out, they were tolerable, but I wouldn't go back there if you paid me good money. Having food left over I usually take home, I never gave a second thought to, I just asked for the check, paid it and left. I have had bad experiences in restaurants before but this was the worst. When a waitperson acts like he cares, that makes me wonder if he's just there to pass time or just to earn his check, not care about...