Pizza Hut — Restaurant in Dallas

Worst pizza I every had service was terrible. The girl who took my order could not comprehend that I wanted a large with half pepperoni with extra pepperoni and the other half with everything except bell peppers. Had to explain it at least 4 times and she kept saying so you want half pepperoni and half green bell peppers. Finally she grasped a thread and said half pepperoni with extra pepperoni and half Supreme. I just agreed to get it over with. Partly me fault I assumed Supreme meant olives, mushrooms etc, etc... Of course I paid in advance and when it was ready she sorry we are out of mushrooms I hope that is ok. I replied I guess it has to be another 4 rounds of please listen insued. I left and got home to a overcooked pizza with either burnt onions and curled up pepperoni. My half with everything/ Supreme had some onions, pepperoni and burnt what could had been hamburger or sausage or Kibble & Bits. Not an olive with 1.9 miles nor any other burnt...

I rarely post reviews, but I must say this location has the worst customer service ever and are liars! My son ordered a pizza and pasta and requested delivery. About an hour later, we got a phone call from a lady at a hotel telling me that the pizza guy was "waiting downstairs". Well, he realized he'd transposed a number in our addres because we live in an apartment complex. 20 minutes, I called to see where the pizza was and I was told the driver returned to the store because we never came downstairs after he was waiting on us. He said we never gave him an apartment #. Funny. He knew our number when he was waitimg downstairs at the hotel, but must have forgotten it when he "arrived" to our complex. But thats a lie because I was outside for 20 minutes and never saw a Pizza hut driver at the gate. Ernest, the shift manager and whoever the incompetent person was who answered the phone are horrible representatives...

So I ordered from the wrong one but in my defense i asked the guy 4 times if he was at forest and marsh and all he could say was yes - Forrest. So all good but the actual Forest and Marsh was super friendly. Got me the other pizza huts phone number and offered me just do my pizza there.

Well I called the other place and they were again rude and not really listening. I tried to tell the guy I had an order already in but all he wanted to tell me was that they were closed.

So I went back in and told the man I was ordering there and He had already gotten started on it. Super nice and made my pies just as requested.

Now than I did not eat there as no place to eat but the store needs a solid deep clean all over. I know y’all been there forever but it is major Time to pull all stuff out and clean everything! ESPECIALLY up front as that is where your customers are judging you for anyways. Just...