Whiskeys — Restaurant in Dallas

I was a 1st time attendee with my Soror on Friday evening (4/12/24) to Whiskeys. It was the worst experience of my life because “the male waiter” hustles patrons. Check this out: I ordered two total drinks called the “Impeachment” which by documentation cost $16 each. My Soror who was with me ordered a drink for $11.called “ The Texas Mule”

I asked to close my tab and pay because we were ready to go. The dark-skinned waiter delivered my tab electronically, but shoved the devise in my face. The tab was $59 and I looked at it confused, and said—“this can’t be right,”. He said that’s with my tip included, and I replied, well show me the price without your tip included. He then snatched the device and removed $11 , and sought an authorization for $53.00 with a big attitude.

Please keep in mind, He didn't provide me a coaster for my beverages or refill my glass with water my entire time while being there. His customer service was beyond a parent, and it made it difficult for me to have a relaxing time at whiskeys, therefore I didn't think he should have been given a tip. Why do my own "Black people" continually try to take advantage of other Black people?

The next morning, I noticed that my bill was $53, which indicates that he overcharged me by $10. To make matters worst, he then charged me an additional $18 on my card today (Sunday)! I've got all the paperwork, and I've left a message asking them to get in touch with me so I can demand a refund. Furthermore, I have images to support what I've said. It is unethical to lie directly to a consumer and then use that information to influence them because you believe they are inattentive or "tipsy."

This particular instance involves so many wrongs. That is absurd. I would never have allowed you to try to "force" me to tip you for overcharged beverages that (according to the menu prices) at $16 and $11. You overcharged me $10.00 and then awaited my departure from the institution before charging my card $18.25 for my will!!!

You will NOT GET away with breaking the law because I'm going to sue "Whiskeys" for their dishonest practices to make sure you don’t do anyone else like this again.

I am demanding the owner to reimburse me for both the $53 that I paid and the $18.40 that was wrongfully charged to my Credit Union of Texas account on Sunday, April 14, 24. I did not request a different drink, and you did not have the right to charge me an extra $18.40. I would have left you a gratuity if I had wanted to.

I will never ask or recommend going to "whiskeys" since I think it is dishonest and they must be really desperate for cash to treat their patrons this way. If you go, make sure you only bring cash and never, ever give them permission to use your credit card.

Why do my own "Black people" continually try to take advantage of other...

Y'all had an off night last night, it’s cool, even players mess up. Let’s talk about it…I love you guys fr, but please straighten out the disparity between what you charge and the menu price list.Additionally, this place holds special meaning for me as a collector because it offers RARE Whiskey options. Regarding the cocktails I’m not a big fan but whiskey is where you shine, the atmosphere(super sexy and dimly lit) and the fact that it's owned by POC make it worthwhile. Our server last night was friendly to me but strange to my companion, who chose a juice or soda instead of alcohol. In fact, thats why the server was weird lol I am at a loss for words when I say how embarrassed I felt for the server because it is obvious that she lacks self awareness. My companion was surprised by how she was treated but we handled your staff with grace when she was clearly having an off night. To conclude, kindly handle each and every paying client(even the ones that order juice) as though it were your first. That’s how brands diversify and create a lifetime value in each client. Set your service game higher so people won’t leave and go to your competitor. With the whiskey tastings and collection that includes Pappy, you have an incredible bar program! But just tweak the service and cocktails as they aren't always...

Came in for a birthday drink. While the doorman was nice, the sever ignored me even though I was seated next to a group who she stopped by to serve more than once. Then when I went to the bar I was told I wasn’t being ignored by the bartender just that since I wasn’t seated she couldn’t take my drink order. I explained that when I was seated I was ignored so I no longer was interested in spending my money in the establishment. Rude for no reason. The manager who wears a red hat with the big D on it is exceptionally rude. I would never spend my money in this establishment just based on her complete lack of professionalism when I tried to explain the situation, especially after I saw that people who came in after me were serviced immediately and not ignored, and sat in the same section that I did, and was ignored in the best she could do the manager that is is tell me that oh, I guess I just came in there to complain, and Wanted to know when I was died because she was continuing to try to talk for me as opposed to actually hear what my issue was do not...