I called to place an order at 11pm and clearly enunciated my phone number and location to the worker on the other end. They didn't repeat back this information to verify my phone or room number to make sure they got it right. I'm staying at a hotel, and they ended up going to the wrong room after I told the worker the right room number. I called an hour later to ask where my pizza was and after three minutes Papa John's ended up hanging up on me. I called back and they told me they had sent the guy to the wrong room. I kindly corrected them and asked them to redeliver the pizza to the correct room. It's 12:50 at night and still no pizza. Not once have they called or texted me to alert me about the delivery status. Heck, they could've called when they went to the wrong room the first time! I'm very disappointed with this Papa John's because I just wanted pizza, and now it's too late to order from...
Read moreSo rude!! First of all they didn't honor my coupon. Didn't even want to see it. I wanted Papa John's so I ordered knowing this. I got to the store the guy comes around the counter and ask me the name and I told him and he said and you ordered it from here, he was looking through the pizzas. Yes I am sure. Quick look at his computer then back over to the stacks of pizza and pulled mine out. A woman walks in behind me and he tells me the total and I pay. Before I could get my pizza from him he asked the lady behind me for her info, as if I disappeared magically. He didn't give me a chance to move out of the way before he was on to the next one. She was put off by this too. I told her I was sorry. And she allowed me to move before she answered him. I love me some Papa John's. But this guy was horrible. If you are going to suck at your job, please,...
Read moreI ordered a buffalo pizza online and in the order details i asked them to ring the doorbell because i was giving my baby a bath and i didn't think i would be able to hear a knock. 45 minutes went by and still no pizza. I checked the tracker and it said my pizza had been delivered when clearly it hadn't. I called them and they said no one came to the door but i never heard my doorbell. They refunded my order and i thanked them for it. When the lady got to my house w my pizza. She was rude. She consistently rang my door bell and when i opened the door i said hey and she threw the box at me and rolled her eyes! RUDEST PERSON EVER! I work in customer service as ab Assf Mgr and i would never allow my workers or myself to treat a customer that way! Plus when i went to eat my pizza it was wrong! Not...
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