KFC — Restaurant in Daly City

So today was the day I give up on this KFC/TACO BELL after coming here since I was a kid with my grandparents ,which has been a decade ago ,and with parents family and now my own kids .It was like the only few spots in our area you can grab a quick meal for the family after a long day of work. This was the first time in my life that I waited as long as 20 minutes in line at drive thru to order. Then 5 minutes to take my order .As patient as I am ,I said maybe their short staff being the understanding person that I am . I said it be okay pulling up to the window .Its passed probably 2 minutes and No one has came to window . I see a huddle across from drive thru with trash swept up in corner as if they didn’t care about the site of trash piled up and can be seen from drive thru.I then see the four employees in a group huddle break up with employees each with a large cup of slurpee and the other 2 filling their drinks at the drive thru soda machine .Then the lady with the black uniform and the rest of the crew were laughing and the lady with the black uniform finally open the window and takes my money and then after waiting 5 minutes to be greeted at the window. She then comes back to window and says I need to pull over for 3 taco supreme and nacho fries . At this time it took 30 minutes to order and not get nothing because I asked for my money back .All these years never been told to pull over at this location. It was evening crew working on January 25th 2019 around 7pm . Management crew or owner of this location look at cameras and video of this evening crew they really didn’t care about customer service and drinking during service . I’m pretty sure the whole crew wasn’t all on break this day. Smh day service way better but night crew on January 25...

The cost for two thighs, mash gravy, LRG fries, I ordered and heard my friend order and say THAT I DID NOT WANT ANY COMBO, just two thighs, mash potatoes (gravy) fries...asked for NO drink, no biscuit... $18+ This is what was in the box with scattered fries, small order ( chicken unwrapped, (2 pieces thigh, NOT my usual three pc that usually comes to over 23$) mash potatoes/gravy, biscuit) Napkins looked good, neatly folded, lo and behold, but when taken out of bag, greasy and little ripped on end on one) No combo meal was ordered, per my instructions Receipt read exactly as follows, letters, spacing as well... LrgCmbUpgrade 2.00 Ind Fries Update to LDk 3pc Combo 14.69 Ind Mash/ Gvy Biscuit Md Pepsi Tax 1.65 EAT IN $18.34 CASH PRE-KEYED $18.50 Change ...

Went to the drive-thru at about 8:30 p.m. and tried to order some food for that night's dinner. The young man that took my order was harsh and I'm professional. He acted as though he was on a street corner trying to be tough. When I got to the window, I was greeted by a different young man with tattoos all over the arms but, he was professional at reciting my order. When I asked for an add-on meal, he made me park outside the establishments boundaries so he could bring it out to me when it was done. When I received my food the order was not correct. I inform him that the order was incorrect and so it had to be fixed but in all I spent 20 minutes out of drive-thru. And when I got my food home, the presentation was crude and distasteful. I guarantee not to go back there ever again during that time of the night with that particular crew....