Delicious food, excellent service, reasonable pricing.
Roughly as cost effective as take out. I order a pretty big portion (2 entrees) and my partner orders a lot of sides (typically 4 or 5 and takes some home). After this, two large beers, and refillable iced tea, we were looking at an $80 bill before gratuity. Typically we're looking at around $100 before gratuity.
The staff there also, very evidently, work together as a team. We didn't have just one waiter/waitress, but instead 3 were assigned to the area which made the wait times between beverage refills (something that's important to me) virtually negligible. I wish more restaurants followed this model. It definitely puts the customer experience first while still efficiently freeing up tables.
Take into account as well that the restaurant is next door to the movie theater, and this makes a...
Read moreI was sat at the bar. After waiting a while, the chef asked if I knew what I wanted. I told him I didn't have a menu, since no one had brought one. One of the servers brought me a menu. I found something that looked good and ordered it. When the food was close to ready, my server asked if anyone had brought me a drink. I said "no", since no one had taken a drink order from me. The food arrived, and it tasted pretty good. I had a generous helping of tuna. Before I was done eating my food the server brought me my check. I finished eating, paid, and I won't be coming back.
It would have been nice to not have been all but ignored by the serving staff, to not have my check given so early like they wanted to get rid of me. I gave two stars instead of one because the food was pretty good. The chef was the best part of the...
Read moreTomo meant "Friend" in Japanese per Taylor (a Tomo employee). Well, it is not just a friendly place, but an awesome place to dine in or order food to go because the food are fresh and delicious. Also, Management (Joshue), Chefs (Michael and Angel) and Waitresses Taylor and Chloe have allowed me and customers alike to have a wonderful experience on being served with camaraderie and being treated as a family. Every Tomo employee is working with a "Team effort" kind of attitude and really providing great service, but the one that is doing and exceptional job is Taylor. Her customer service, her communications toward customers, her demeanor, and her professionalism are outstanding. I recommend Tomo highly to everybody in experiencing what Customer Service and Hospitality is all about. Well done and Keep up...
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