Bad experience even walked out, hostess greeted us super friendly kid, talked about the weather and then put us on a booth which was fine at first. Went to the restroom and told my husband to order me a drink, by the time I came back the waiter hadn’t even showed up, my husband didn’t seem comfortable in that booth so I stayed standing up trying to get the hostess attention (waved my arms around) he looked my way multiple times and ignored me. There were people sitting next to us so their food came and two waiters came with it and they didn’t say anything to us at all, apparently my waiter was Aiden, I even try to get the dude’s attention thinking it was him and nothing. So we just waited and waited, no one showed up to say hi or give us menus, not even a just give me a second, tried to get the hostess attention again still nothing he did walked to the bar a couple times and sat a bit and well I could start to see the frustration from the other people in the booth, not being comfortable and all. Still waited but ended up leaving, hostess saw us didn’t ask a question, my son said bye and he said bye back, he’s the one that sat us on that booth I would of assume he would at least asked why we were leaving or if there was a problem but nothing, decided to go to the pizzeria across to remedy the bad experience. Maybe I’m being over sensitive but I can only go by what I experienced and I was not happy. If they are understaffed which I get is happening everywhere but the waiters usually at least make a gesture a wave or something to let you know they’ll be...
Read moreI usually do not go out to eat a lot anymore but on occasion my fiancee and I will treat ourselves to a night out dinner and drinks to enjoy we usually always end up at Applebees for dinner due to the friendly service food. Tonight unfortunately I was very dissatisfied with the service and had to take our meal to go after just getting the meals. Where we were seated for dinner was next to a table with a sick 4 year old that was non stop puking at their table and then they decide to get up with the child and go outside with them but as doing so their child had committed right in front of our table as we were eating our dinner the couple left it and didn't clean it up. I then went and had to look for our waitress about what just happened the response I get is I'm sorry do you boxes for your meals to take home and eat instead.......what was the point of going out to dinner if we have to take it home to eat? They did not clean up the vomit at all they left it there and didn't apologize for that or anything not even an adjustment to the bill!!!! I was very unhappy with how this was handled and now will not consider Applebees for a night out on the town anymore due to the poor handling of...
Read moreI recently visited Applebee’s and was impressed with the overall dining experience. The food was exceptional— I had the salmon with mashed potatoes, both seasoned to perfection. The flavors were well-balanced, and the meal was prepared with care, making it a truly enjoyable dish.
The service was equally commendable. The waitress was not only attentive but also warm and friendly, making sure all our needs were met promptly. Customer service at this location clearly stands out.
One slight disappointment was the coffee, which unfortunately tasted more like water than a proper brew. It’s a minor issue but something that could be improved to round out the otherwise excellent meal.
The restaurant’s ambiance was enhanced by a great background music playlist, which added to the pleasant atmosphere. Additionally, the location is very accessible. The wheelchair access was smooth, and the parking— especially the spaces for disabled guests— was conveniently located near the main door.
Overall, Applebee’s delivered a fantastic dining experience, and I would highly recommend it, with the exception...
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