Burger King — Restaurant in Danvers

Burger King is a standardized fast food chain. The menu options and food served is predictable and consistent. This location is no exception. The food is always served fast, fresh & special orders are always as requested.

The greatest attribute that makes this BK stand apart from other fast food restaurants in the area is that they have outstanding customer service.

People are quick to complain about problems, but often fail to highlight great service. These days so many service workers seem unhappy & rude, but this BK is the exception. Every single time I've gone there in recent years, every member of the staff goes out of their way to be courteous, polite & helpful.

Either this store is managed by placing the highest priority on customer service or the people who decide to work there just naturally excell at customer service. I'm sure that rude service seeming to be the norm these days at most other places may play a part in making this BK location standout. Whatever it is, I can say that this BK team never fails to make it a delightful customer experience every...

First of all they tried to charge us for the car behind us. Then when we said something about how it was more than we saw on the board they argued with us. Then they said they had charged us for the other persons order as well. Then we FINALLY get our food and its old, cold, stale and wrong. So we went right back and tried to just get a refund and they tried to give half our money back. Then argued that we didnt give them their old food back (honey we dont want your old food thanks) then we asked what was missing because it was ALL in fact there and they told us not to wo worry about it. Then my husband told them to give his money back or we are calling the police... they again gave us less change back and told us to get out of there. We counted the short change and called the police. DONT GO!!!!! Will be contacting the owner, francise HQ and board of health in...

Honestly I've never had the type of service I have received at this Burger King at any other Burger King. Joe and Shannon were the most accommodating. My sandwich had been messed up three times. And Shannon told me next time I come in she would make sure that I get taken care of and set me up with two free crispy chicken sandwiches. As soon as they saw my face they remembered me and pulled me aside and placed my order directly to Joe and he took care of it personally and also added a drink and fries. I don't eat fast food much but if I do decide to get Burger King I'd much rather take the 15 or 20 minute trip out of the way to come to this one. They are fantastic. Come on in everybody and show Joe and Shannon some love they will take care of you with the utmost...