The food and the workers are great, but I’ve started to see an issue with the staffing. It’s always short. Today I came in from out of town and I’ve really been wanting some food from The Hub . I went ahead and called to make a order and was immediately placed on a five minute hold at which point I had pulled up to the establishment so I hung up the phone when inside. When I came in, there was a line of five people which took about 15 minutes to get To the register to order because y’all only have one person working the morning shift. The poor girl was running around ragged. I got there right at 9 o’clock and by the time I left it was 930... For a cup of coffee and breakfast sandwich. It does not seem like a reasonable amount of time considering what I ordered. Get more people in there so the service can be what...
Read moreThis was my first time here! I can't remember the last time I bought a coffee, but I spent this morning crying and wanted a pick me up cause it's my birthday and nobody deserves to be sad on their birthday haha.
A friend of mine loves this place so I thought I'd try it out and buy her a coffee too. I got a large of each of our orders and it was just $12 so not bad at all since we got lattes.
As I'm waiting, one of the barristas starts making fun of my order. I'm standing Right There! The one who took my order was kind and professional but I was so embarrassed standing there being made fun of for what I like to drink. The coffee was good but I left feeling worse than when I came in. I'm sorry but I don't think...
Read moreThe Hub used to be my favorite coffee shop. This last visit has absolutley changed my mind. We ordered 4 hot drinks. All of the were handed out and were luke warm. One of them was cold. I'm talking, it was like they poured milk straight from the carton into the cup. We asked the girl working to remake ONE of the drinks (the ice cold one). She rolled her eyes at me and the steamed the drink IN THE CUP instead of remaking it (the cup overflowed and was onlyhalf full when she handed it back). I mean she actually put the steam wand INTO the cup. Now, I work at a coffee shop and I KNOW that is...
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