Unbelievable... Go to this location, since the one closer to me is not the best. I go up to order, here the automated person ask about rewards and if I'm going to use them. I said no and then started ordering my first item, no greeting, nothing moving on the screen. Few seconds later, a female says hello and asks what I'd like. I let her know the two items I'd like, I see them both on the screen and drive to go pay. Seconds later, there are 4 people standing around by the window... Like they're waiting for a reaction... Asked me what I wanted to order. I said so this will be the third time I am ordering even though I saw you plug it into the computer on the drive thru screen. I tell the person my order again, and he repeats it. I hand him my card then he says, I didn't hear you can you repeat again. I said you didn't just hear me even though you just repeated what I wanted. He said no I honestly didn't hear you. I left. People are worried why they can't find work, why places are closing. Customer service is non existent everywhere, including here. I will never come back to this...
Read moreFood is acceptable but they often mess up my order.
Usually it's forgetting to give me a cup. If I'm not supposed to talk to counter staff any more and use your touch screen, then it is on taco bell to get the details right from what I entered at the kiosk. It's a little ironic, because there are several signs in large print by the pick up area directed to customers that say Don't Forget Your Cup. I'm not the pro here guys - it's your job. Something tells me it's going to cause a commotion if I go behind the counter to grab my cup.
This last time I got a taco supreme combo and they gave me a regular taco combo instead. Didn't notice until I was halfway through, didn't feel like waiting 5 minutes to get someone's attention.
I give up, I'm done fighting with these guys. There are a dozen mom and pop taco places within 5 miles of here, I don't need this in my...
Read moreI wqs just at this location i ordered a chicken Quesada its over cooked and litelry half black burnt like it was in a fire pit..... i asked for a soft shell taco and it looks like it was outside in the rain there is no way this place passed food inspection i have had problems half the time i visit this location and then i call to complain i was hung up on..... i called back and was ignored... called corporation office and there was no voice mail to even leave a message...... so i tryed calling the store three more times i was ignored all three times i hope people read this and choose to go to 75th and lemont or to case and ogden taco bell cause this location is in the suburbs but food quality of the south side of chicago love taco bell but i dont know how taco bell has not shut this location...
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