Well let's just say my experience to this Dunkin wasn't good, First off I ordered on the go and my order consisted of a Lemonade with lemon and extra ice and 4 raspberry shots along with other items, I get to the window the girl brings over a brown drink I proceeded to tell her that is not a lemonade, she tells me it is a lemonade and that she didn't make it, so she goes and speaks with 2 people and another girl comes over with another brown drink and I told her THAT ISNT A LEMONADE she said yes it is and that's how its made, did you want just a plain lemonade? I said I WANT A LEMONADE WITH 4 SHOTS OF RASPBERRY AND LEMON AND EXTRA ICE. I finally got a lemonade without the tea but no lemon and raspberry shots or extra ice and these people want $15.00 an hour. I say they get trained on how a lemonade should look like. Done...
Read moreI never really take the time to write any reviews, but this is by far the worst Dunkin' in Massachusetts. They handle food without gloves, handout burnt coffee, mix regular ice coffee with cold brew to save money and the list goes on and on. I'm a true sucker for punishment and go back in hopes that they get better, but handling food gloveless was the last straw. I will never go back to this one no matter how convenient it is. The service is so bad they won't even give reciepts so you can't complain to the...
Read moreOrderd frozen coffee on app. Was told when I got to the drive through speaker that the machine was down. Ok fine but they still charged my DD account. Tried call at 6:53pm to ask why I was still charged . First call no answer 2nd call hung up on. 3rd call sent to fax machine. 4th call no answer. Really!!!! And you don't close till 7pm. Worst customer service ever. I will be sending a complete to corporate meanwhile my card still...
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