Cookies By Shar — Restaurant in Davie

I had previously ordered from Cookies by Shar and was very happy, so I decided to use them again for my engagement party this Saturday. Unfortunately, while two of the sets came out beautifully, one set was completely unacceptable—sloppy, messy, and especially the gold detailing looked like something I could have made myself.

I contacted them immediately and gave them plenty of time to make it right, hoping they would remake the 12 cookies I still needed for my guests. Instead, I was only offered a refund. While I accepted, that didn’t solve the issue—I still don’t have the cookies I needed for my party. I understand it’s hard to fix things with only two days left, but when you order from a company you expect professionalism and accountability, not just a refund.

There are many cookie companies out there that deliver equal or better quality. I returned here because of a good past experience, but if this is the standard moving forward, I’ll be looking elsewhere. I encourage others to research vendors carefully to ensure they find one that provides consistency and professionalism. I’ll be attaching photos so you can see the difference in quality...

get your cookies here!!!! ordered cookies for my engagement party. we got engaged in new york - so they made us taxi cookies and a custom one with our engagement picture!! they were so professional, i loved all the suggestions they made and definitely appreciated it since I wasn’t thinking as creatively😅

Shoutout to Kaitlyn for the design suggestions and responding to my emails quickly (usually within the hour!)

Payment and pickup were easy, no issues(: Price was reasonable. I am beyond happy with how they came out and i can’t wait to show them off at the party!! They also smell amazing so I also can’t wait to...

I had a last minute gathering to celebrate a huge milestone in honor of my son! I contacted Shar & explained the last minute get together. Shar went above & beyond to accommodate to my desire to have cookies to celebrate the occasion, especially during these times because of covid19. I totally appreciate her ambition & dedication to make this event all the more special!! The cookies look AMAZING!! I was able to sneek one and they taste so very delicious!! Thank you so much, you definitely have a...