Subway — Restaurant in De Pere

Back on 2/3/25, my family did a online order for take out/pickup. After getting home and starting to eat (10min drive) we found that all (3)three of our subs had mistakes. The toppings of one was on the other and vise versa. After several calls on that day I was told I could come back and return the subs for new ones, we were hungry and all but finished eating by the time I got through to some one. I asked to talk with a manager but was told several times that they didn't have one there that night and that I would get a call back. In addition, I didn't want to drive there to pick up food that we were all to hungry to wait to eat the rest of it. I was told that a manager would call me back the next day... no such call ever happened. I called back on 2/4/25 and was told a manager was not there again.

After several attempts to let Subway make this right, this a has been a horrible experience and we will look to eat else were, All I was looking for was a partial refund or coupon for future order to make this right and literally got the cold shoulder. Rather said since we spent $20 on 3 subs that were...

Can be very busy here at times, on occasion they have run out of things like meatballs or certain kinds of bread. Masks are enforced here as well. I personally think masks are BS, but working in the customer service field myself, I am paid to enforce the rule at my job as well, so I would never get angry with any staff anywhere for making me wear one as it’s usually not their choice as corporations force employees to comply with their policies. That being said, the staff here is very nice and this location is kept clean and tidy. I hate locations that have bits of other sandwiches all over the cutting board. It’s the only subway location...

We enter the store 15 minutes before closing the lady then let us order half our order and then told us that she closing at eight, but we still had 8 minutes before close and told us she was going to complete the rest of our order. But mind you we only had two sandwiches left to order. Kicked us out the store and locked the door 6 minute early!!! Worst experience I ever had. I wish I would have got the girls name who was working tonight, but I def will be reporting her to her manager tomorrow morning! I couldn’t believe that!! Then expected us to pay for half the order!! I...