Captain Jay's Fish and Chicken — Restaurant in Dearborn

Today I visited the store in Taylor on telegraph Road I ordered jumbo shrimp seven piece with fries I got home and open my order up and they were small shrimp I called back up to the store and was telling them that I didn’t appreciate that they didn’t get my order correct I asked to speak to the manager and was told she didn’t have a manager I said who do you file a complaint with she said I don’t know I said let me speak to the manager she then put the manager on the phone he said he would replace my order make sure I come back with my receipt first of all I had just left the drive-through and the man that was on the phone was the one that serviced me and took my order so he knew that I was just at their location I don’t appreciate every time we visit Captain Jay’s they cannot get the order straight and then they don’t want to honor your order I’m going to make sure I let everybody know the customer service that’s given to me in this particular location and I won’t be patronizing them again.I am so mad they charge you for what you get and you don’t get it I’ve been to this location several times and I’ve had a few problems but I never complain I’m complaining because I didn’t appreciate when I asked who can I file a complaint with I was told they didn’t know Twitter here I come I’m tired of when you go out to eat somewhere people are rude to you what happened to good customer...

I purchased a managers special#2 that included a 20 piece whole chickens, fries, and a 2L pop which is what they advertise on there window next to the cashier is. Mind you I have purchased this same makers special twice! She tried to up charge me for a Sierra Mist and tried to say it's only for Faygo pop, even though the sign clearly just says 2L Pop! The cashier decided that she wanted to argue with me which is HORRIBLE customer service!!!! I will NEVER return to ANY Captain Jay's EVER! I wanted to share this with everyone so the will already know the type of service they...

I ordered two fish sandwiches and a side of Okra but they only gave me one sandwich. I went back in and informed them and the lady told me it was there was a wait on the Perch fish. I requested to get all fresh food considering my fish sandwich and okra were going to be cold. The cashier told me best she could do is keep my food in the warmer. I will never go back to Captain Jays any location but the location on Middlebelt near Michigan is the worst ever. Not to mention the headquarters is really close to this locations so you would think it would have...