Taco Bell — Restaurant in Decatur

This place is absolutely trash. God forbid if you're in the lobby and order food even if it's 5 to 10 minutes before anybody had stripes through. Because if somebody comes through drive through you absolutely get ignored because all they care about is their timer for their drive-thru which is why they'll pull five cars forward without helping anybody. Literally we'll place an order in the lobby and five cars and drive through will get their order first before anybody in the lobby is even touched. It's an absolute disgrace and that entire store rather sit back there and talk and touch their face and stick their hands in their mouth and touch their hair before making people's food then actually have any customer service whatsoever. Everybody in that store should be fired and absolutely ashamed of themselves that they worked in the food indust that they worked in the...

We ordered a bunch of food from this place and everything was messed up the things I wanted them to put in nothing was added everything was missing and none of the burritos were grilled properly they were undercooked and I called them and I asked them that nothing is cooked properly things are missing and they hung up on me the lack of management and the mess that’s in the store it’s so dirty nothing is clean none of the employees even take responsibility of anything and no one‘s telling them to do anything I don’t know where the manager or anyone’s at I think everyone’s just going with the flow no one really cares just letting things happen and letting it go no...

Everytime I go there it's usually midnight or later they never seem busy and my order is not ever super complex. However Everytime I've went the last 3 times it's been wrong. Seriously like no sourcream add guac that's as complex as I make my orders how do you mess that up?? Especially if you're not busy at all. I'd understand a bit more if there were hella people there but there wasn't any of the 3 times. I've even given them chances to remedy the situation it didn't have to be free food. A response saying they would talk to the employees would have been sufficient enough for me. I've heard nothing from the local stores or corporate and I reached out to both...