Wings and seafood — Restaurant in Decatur

I always order a large chicken and shrimp fried rice when coming to Wings and Seafood. When I went to pick-up the order, I had been charged for two boxes. A chicken and a shrimp box instead of it being combined together. I called and explained to them that I had been charged for two boxes instead of them both being combined together. The front desk girl initially said they don’t do refunds, then said she could give me a $2.00 refund. (Which doesn’t add up to the fact that I was charged for two plates)?? The front desk girl laughed on the phone in front of my face while on the phone with the manager “Amber”. The front desk girl said that I didnt say “house Fried rice”, so she took it upon herself to ring me up for two plates.

How the manager and front desk girl handled things were unprofessional and I would not recommend this place to anyone. If you do come to this restaurant, hope you have the correct order cause they will handle it...

The past few times I have called to make an order the girl shay has the worst costumer service she is very rude she talks to people like she has an attitude and it's very unpleasant and when I ask to speak to a manager after being told by multiple people that the guy that cooks the food in the back is the manager because he isnt really fluent in the english language she lies and claims she is the manager...I would love to keep eating at this place due to it have some of the best food in decatur but it's really hard and it a turn off knowing I have to deal with this young lady every time I call to make an order she has no patience with anyone and it's really gonna cause the place to lose business and it sad because the owner seems like a great guy but his staff is just ruining...

Every time I’ve gone in this place to pick up food I’ve had to deal the most unprofessional, poor excuse of a manager. I can’t attest to the food, because I’ve never eaten there. Never plan to actually. The place just appears run down inside. The continued attitude and just lack of care from their manager speaks volumes to the leadership of this place. Owners need to prioritize the needs of their customers by handling their staff. Picking up for DoorDash from this place is sketchy. They get argumentative when asked to confirm the name on the order, before I confirm I’ve picked it up. They just want you to hit confirm so they appear faster, regardless of if it’s actually your order or not. With a new attitude, and more professional behavior from staff, this place...