Box Office Pizza — Restaurant in Deer Lodge

I’m not sure where to start. I’m so beyond annoyed and disappointed. Buckle up folks and read on. We walked in and there was what appeared to be a small volleyball team there eating thier pizza. Other then that it was empty, so we ASSUMED we would have our pizzas in a timely manner. Look, it’s a small local joint, you get busy, I understand, then say so, when I walk in with 3 boys tell me I’m going to be waiting over an hour. It happens. Give me the option to decide if that is something my family can deal with. We did not expect to have OUR pizzas an hour and a half later. We ended up having to leave to take our (hungry) boys to thier Tball game and call us once it was ready (almost an hour and they hadn’t even started it!). A teenage worker felt bad and offered to deliver it to the field, only to deliver the wrong pizzas. I will say she TRIED, she TRIED to make it right. But there was still some sort of miscommunication causing her to bring the wrong pizza, my husband having to leave the game to go get the correct pizza which was now an hour and 20 mins after we ordered. But then to give me a pizza where the toppings aren’t evenly distributed over the pizza is just beyond disappointing. Especially when I paid $45 for a small and large pizza…which I’m okay paying top dollar for a top not gourmet knock my socks off pizza. But…that’s not what I got. Lastly I would expect a manager of sorts apologize for the LONG wait, and the pizza mix up. I would expect if you want repeat service you would attempt to make it right. I’m not expecting anything other then an apology and an explanation. I appreciate the sweet girls out front. They could do nothing more then what they did. But management could have done more. There you have it. I won’t be back. Thank you for attending the rant from a mom of hangry Tballers. Side note the concessions at the ball field make a mean cheese burger! Served hot, melty, delicious and on time. My boys say the...

Ok to start I called a few times no answer so me and my little boy drove down there and they were open so we placed our order to go and they told us 35 to 45 minutes even though as there was only one other person in there. 35 minutes later me and my little boy drove back down there to get the pizza and they had missed the order somehow so they were super nice about it didn't charge me for the pizza and said we'll deliver it to your hotel I said okay so when I get my pizza at the hotel this is what it looked like.. and the thing was I opened the box in front of the delivery driver and to her it was like a common occurrence for pizzas to be delivered like this.now some might say well you should have went and picked your pizza up I tried that but it wasn't ready cuz they forgot my order so. The pizza was I give a five out of ten for the half of the...

I waited 30 minutes last night for a salad order that the new owners never even took. I got terrible service. Considering I got none at all. The new owners were friendly but totally forgot about me sitting there. I even thought maybe they would call me back , since I tried before I even came in to order , so they had my name and my number... Totally disappointed. As new owners , not a good impression. And word is, they are closing down the original building and moving to the bar downtown. BAD MOVE. I'm not taking my kids to the bar to spend 50 bucks on dinner and I doubt the patrons at a bar will either. And it's the only pizza place in town? I...