Ichiban Buffet — Restaurant in Deerfield Beach

As a server and someone who eats sushi regularly, found this place online said it was a 4 star place so i decided to check it out, went around 5:30pm with me and two others, sat down got our drink order taken and went onto get my food and i was grabbing a few things the sushi and sashimi looked funny but i decided to put it on my plate and give it a chance anyways, grabbed crab rangoon and plenty of other things, sushi had 100% been sitting hours after the safety timing. sashimi tasted rotten and one piece was even turning a strange color i had to put it on another plate to not eat it. garlic bread was hard as a rock could barely bite into it, no labels on anything on the food so was hard to tell what everything was but i’m familiar with most. crab rangoon had absolutely no filling inside pretty much was straight crust. decided i wouldn’t say anything to staff and just eat what was edible. went and got dessert (attempted to atleast everything had probably been sitting since the morning because nothing could be chewed into how hard it was) so ended up going with ice cream. and i’m working on dessert i was planning on going back and get more noodles but i get stopped by the waitress before i sat up presenting me a piece of paper with the price of 48.93, we had asked for 3 separate checks at that point with the actual receipt instead of it being a number written on a paper. and as i imagined it couldn’t get worse (as a server myself again and everyone at the table was in the industry) she hands up separate checks with bill and is standing there while we’re pulling our money which can make a guest feel very awkward. we ask for a second and she goes away when we all had our money together, she came by and grabbed it. every bill was payed in cash but one person needed change back. As she’s coming to bring our change back she’s standing watch all of us again and says “tip is not included by the way” standing and waiting for us to pull out more cash, which we were going to tip her because we knew it wasn’t included when we got the receipt that had the suggested tip. so i go ahead and tell the waitress we are aware. but i couldn’t imagine any other server saying that to a table and making them feel uncomfortable and pressured. i felt offended and nobody at the table tipped her because of the terrible service i will say possibly the worst service i’ve ever had (from someone who tips 25%+ everywhere) . as we’re leaving she starts screaming in her language and pointing at us, all though i couldn’t understand what was being said tone and body language is all easy to pick up on especially when pointing at your guests. will not be coming back. would give 0 stars if that...

I recently went out to dine at a restaurant with my wife. It was meant to be a casual outing, but it turned into a situation I hadn't anticipated.

Once we finished our meal, she left a tip for the waitress. Out of nowhere, another waitress, who hadn't been attending to us initially, approached our table. She inspected the tip and, to my surprise, asked my wife for more. Before I could comprehend what was happening, she turned to me, making a direct request for an additional tip. I was caught off guard.

I could sense the rising tension. My wife looked visibly upset, not just at the audacity of the waitress, but I could tell she also expected me to support her. In that split second, wanting to avoid any confrontation and thinking I could perhaps defuse the situation, I gave the waitress what she asked for. I didn't anticipate that this would make my wife feel unsupported.

Things escalated when my wife decided to approach the front desk to reclaim our tips. The second waitress followed, and there was an exchange where my wife expressed her confusion. The waitress, in a condescending tone, suggested I explain the situation to her, referring to my wife as my "friend". I could feel the discomfort growing, and I just wanted to get out of there.

To be honest, the initial service wasn't even that great. Our original waitress barely checked on us and our table was left cluttered. I was in a tough spot, torn between wanting to defend my wife and trying to avoid a scene. I pulled her out of the restaurant, thinking it was the best course of action at that moment.

In retrospect, I wish I had handled things differently. The evening was meant to be enjoyable, but it turned into a challenging situation that left both of us feeling...

I go here fairly often to eat for the last few years. I go with my wife, my kids, my friends, etc. The price is fair enough for the food. But this one star comes from last night. I specifically came to look at the reviews to see if anyone had the same issue as me and it looks like it’s an ongoing thing. Me, my wife, and two friends went last night around 9pm. They’re scheduled to be open until 11 on a Friday night. We were there maybe 30 minutes. We asked for waters and cans of Coke to drink. Me and my wife used the fresh hibachi section and my wife actually gave the kid on the grill a small tip in the moment before she went back to our table. While we ate, the girl brought us our waters and took a few plates. When it was time to pay, the check for the 4 of us was $60. She kept pointing to the suggested gratuity on the bottom of the check asking how much to tip. I told her none of those and to add $3. She scoffed and yelled “only $3 tip?” I could see where this was already going, so I just smiled and said yes. She ran my card and then proceeded to throw my card, a pen, and a receipt at me to sign. I laughed and said wow, signed it, and threw it back at her.

I think she has some confusion about what a tip is and how much she should get. I always tip at least 20% at normal restaurants. Ones where they bring me drink refills over and over, take my order, send it to the kitchen, run me appetizers and napkins, etc. She took a couple plates and brought me cans of soda and really was expecting a 20% tip. On my check that would have been $12. She didn’t do anywhere near enough to earn that. She’s gonna lose this restaurant a lot of customers if she doesn’t chill out. My kids are gonna be bummed when I tell them we have to take a...