Normally I would give a 5, however, I am truly disappointed. This is the first time I’ve had to ask for my chicken to be replaced. When I received my chicken, it was falling apart and apparently we were informed it was just the breading which is not true. I’ve been at other locations and they don’t give that excuse. In addition, the flavor was bland with barely no salt on the fries or chicken. Don’t get me started on the fries, there were a little soggy and not crisp and fresh. They did give me new chicken tenders but there was only a 25% difference. Not to mention, they served the food in the to go boxes since it was late but it tends to make the food colder. They close at 2am so it would be more reasonable if they did it an hour before closing. I was craving the fries and they were not up to par. The West Chester location is far par superior since they put the customer first, provide a clean and welcoming atmosphere and always have their food fresh and ready. The staff isn’t smiling as much and seem like they hate their job. Not to mention, I’m still taken back on being provided the information it’s just the breading since that shows lack of accountability for taking the time to provide quality service. People tend to just accept the food they are given since they just want the food, but employees don’t get spoken with by their managers to change their old ways to ensure fresh top quality food. Yet again I am very disappointed as a consumer that Canes has failed to provide their mission to me. Hope this helps any...
Read moreWell the guy in the drive through put the receipt in the bag and told us to have a nice day so I thought they put my card into the bag that was handed to us. After realizing that the guy didn’t give me my card we pulled over and parked into a parking spot and checked the car, it wasn’t in there so I went inside. Then as my friend was in the car checking our food we’re missing Texas toast which costs extra. And as I was explaining to the third worker that came up to me asking what happened, a guy in the back decided he wanted to speak up and say “they’re getting the card it’s not that serious”. I never said it was that serious, I was simply explaining what happened to the third employee that had asked me. My friend brings the bag in and I told the same third employee that we are now missing food. However after the guy in the back said what he said, I just wanted to get my card and leave. So now i still have missing food. Very disappointed considering this is my local canes. However this is now the third time I’ve come here and had missing food. Don’t come here if you want good customer service. Just thought...
Read moreOh Raising Canes, how sweet thy chicken finger doth crunch Your canes sauce a glistening delight, a flavor so divine As I sink my teeth into your juicy, hot, and oh-so-tender offering I am transported to a place of complete and total bliss
But it's not just the chicken that has me singing your praises No, it's the atmosphere, the vibe, the feeling of being right at home The staff are friendly, the fries are hot and crispy As I sit and savor each and every bite I can't help but think of that majestic canine mascot of yours Running free across a golden field, tail wagging, tongue lolling A symbol of the joy and delight that Raising Canes brings to all who dine
So here's to you, dear Raising Canes, may you continue to reign supreme In the kingdom of chicken fingers, fries, and all things delicious and divine For you are truly a cut above the rest, a shining star in a sea of mediocrity And I, for one, am forever grateful to have stumbled upon your...
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