Rude, horrible 11/16/2023 2 women acknowledged me, told me to "hang on" and then totally ignored me- more concerned about cleaning. I ended up walking away and buying coffee and cream inside Kroger. As someone who worked in the service industry previously I understand there is other side work to do. Rule #1 is if you have a customer however, you need to stop the side work. They would have made me wait however long they wanted it seemed. They also seemed annoyed even at each other. I always tip at the kings mills starbucks, they are quick and so friendly. I stood there- the only person in line waiting for 5 min or more while they kept working on cleaning pots or whatever. So rude glad you did not get my money today! You ladies were terrible.
Also the 5 star review below (Kara) - this is for the Starbucks down the street - not the one in Kroger! This one does not have a...
Read moreI just went to Starbucks to get a Pink Drink from the Mason store that’s inside Kroger. The associate was so disrespectful and she spoke with such a bad attitude. She doesn’t know how to make a pink it’s plain coconut milk and few dried strawberries. I feel like I threw 5$ in trash and got disrespect and...
Read moreI come here almost every day, and today it was very bad for you not to learn with the customer tactfully and the trainee was not working and did not understand the work I got...
Read more