GameStop — Local services in Deerfield Township

Pretty annoyed at an experience we just had in store. We found a game system via the website that we were interested in buying, but when we got to the store we were told by the staff member that we could not see the unit before purchasing it. He did offer to stand in the storage room and let us look at the box from afar. I find it pretty ridiculous, and insulting, that I wasn’t able to look at a $300 item before purchasing it. I didn’t ask to have it removed from packaging and there were not units on the shelf or in a display case to view in person, before purchasing it. Not to mention that there were two staff members present and I’m sure there are cameras, if security was...

How Disappointing that the young lady behind the counter just glanced at me. I was highly disappointed After rushing across town once I got off of work to get my child’s much anticipated gift from the Easter bunny only to find they had closed four minutes early. (Yes I checked the time on multiple devices, while using Waze) to ensure I’d make it on time. I mean I get closing early after an Especially long day, but the night before a holiday?? Wow, Sorry to say that i had expected more than bare minimum. Before now I had been a faithful customer for several years, spent an embarrassing amount of money and games, but now. I will never...

The clerks at this GameStop are very knowledgeable and super helpful. If I walk in and tell them I'm looking for a used copy of Pokemon Let's Go, but can't find it on the shelf, they look it up in their computer on the spot and grab a copy if they have it. If they don't, they're happy to set me up with a copy on hold at another nearby store. They are great when my 10 year old comes in with me, and they treat him and his questions with the same respect and kindness they show to their adult shoppers. We...