Zoe's Ice Cream Emporium & Café — Restaurant in Delaware Water Gap

The food was great but the service wasn’t good. We had a young boy serve us and unfortunately it seemed as though he didn’t know what the plates consisted of when I asked him. We waiting for over an hour for 2 plates of food, then the chef came out and told us “ I’m sorry, the boy forgot to give me your order, that’s why it took so long. “ I think we waited about an hour and a half for this, luckily we weren’t too hungry. I just don’t think people really care if he forgot or not, a customer is paying in exchange for a service and attentiveness. The atmosphere...

This place was bizarre. I guess it gives you that old timey ice cream parlor feel. As soon as we walked in we were hit in the face with the smell of onions. Not really appealing when you are there for ice cream. It is a “cafe” as well. My 5 yo and 3 yo loved the little table for kids and played with the table setting and creepy dolls. The other strange thing is the woman who seemed to be cooking kept coming out of the kitchen and training the girl behind the counter. It was awkward. The ice cream was good but go somewhere else. The charm is not...

I’ve had multiple exceptional visits to this extravagant ice cream shop, and there have been a few times where my order was fulfilled by a young, polite man named Keane. His manners were unmatched by any of his coworkers, and for the remainder of the time I spent at the establishment, my party was treated with kindness like I’d never seen. Employees like him should be rewarded more heavily with better compensation. Praise the lord for blessing us with such a fine...