Bob Evans — Restaurant in Delaware

When I came inside there was nobody else inside, and only one server. The server seemed kind but not attentive. I ordered biscuits and gravy, a side of hash browns and sausage. When the waitress put the plate down my hashbrows were white. I means white as snow, I should have taken a picture but wasnt on my phone at the time. I asked for them to be re cooked since they were not cooked at all. The gravy was beyond water downed and the sausage was old and hard. My friend recieved white hashbrowns as well in his breakfast bowl with barley any egg and just a slop of tomatoes. This is a restaurant where people are meant to eat fresh food that is actually cooked. On top of all of this the manager seated us when we came in and was not pleasant at all. The food was so bad I told the waitress dont bother having anything else cooked, I just couldnt eat it. She told me she would try to have the hashbrowns taken off the bill, they were but my bill was still 30$ for food we couldnt eat. I was very vocal about being upset with the food and the Manager kept looking at me but never spoke, instead she had some other woman along with the waitress question me about the food after Ì repeatedly kept saying how horrible it was, i shouldnt have paid for that. The two ladies kept saying how sorry they were while the manger was standinf righ there and i explained sorry doesnt fix the bill and nasty food. I should have not been nice and walked out without paying. Their current manager should be fired along with all of the other staff for contributing to multiple people’s displeasure. There is no “we let you down” Bob Evans, you are going out of business hiring people that dont care, serving non edible food. This is why Bob Evans is run down and going out of business, hopefully they close for good soon since they cleary no longer can provide edible food but can provide incompetent staff. I hope nobody else has the displeasure please dont waste your money on a business that should have ended...

My son ordered from the door dash app, however I called to ask them to not burn the chicken. I also asked to have the gravy on the side as the gravy on the chicken makes it soggy. This was not done ! Okay, my order arrives with one piece of chicken. I called back , spoke with Mike, (the manager) to inquire as to why there was only one piece of chicken? I normally see two pieces. Mike said my son ordered from the senior menu. Okay fine, I apologized for the confusion and proceed to eat the food. The chicken was completely inedible. It was filled with gristle, or it was so overcooked that I literally could not chew it. Additionally, there was a piece of plastic in my green beans that wound up in my mouth. I mean this is unacceptable. Door dash charges all kinds of fees , then you add on a tip hoping it gets you good food , and nothing but garbage comes. I had to throw this entire plate of food in the garbage , where it belonged. Bob Evan’s do better!! This food is for human consumption.And it’s not free. If it’s getting close to closing time, and the food is not the best quality , please do not serve it. It’s very disappointing when you’re hungry and your food arrives in this condition. God only knows how the plastic ended up in the food. Below is a picture of the piece of plastic that wound up in my mouth with a forkful of green beans. I usually enjoy the food from Bob Evan’s - but this was bad,...

Walked In around 1:20pm with my son on 10/3/21. I was told it would be a 15-20 min wait by Karen. Around 1:23 a party of 5 walked in and was seated immediately. I didn’t pay it any mind I assumed that their were more bigger tables available than small ones. Around 1:40 a party of 2 walks in and was immediately seated and 30 seconds after another party of 2 walked in and was immediately seated. I went up to Karen (and yes this is the name on her badge) and said why were 2 parties of two seated before me and my son she said oh I’m sorry I said ok well what’s the reason? She said I’m sorry there isn’t a wait now would u like to be seated I said no and walked out. (Everyone seated before me and my son were caucasian) I then called and asked to speak to the manager in which the phone disconnected shortly after. I called back again asking to speak to the manager and Amber picked the phone up I asked her is she the manager she said yes I explained what happened and Amber said the reason you weren’t seated is because the kitchen staff was short. I said that doesn’t make any sense and I didn’t ask about the kitchen staff I asked why we were never seated even though I seen that Karen wrote my name down for a party of 2 and other ppl with a party of two who came in after us were seated. She said I will speak to Karen about this……. RIDICULOUS!!! But As I told Amber I’ll be contacting someone else...