Checkers — Restaurant in Delaware

Probably the worst fast food experience you could ever ask for, that is if you were asking for bad, I mean really bad.

I seen this Checkers had finally opened, so I figured I'd give it a try.

The drive through line went all the way around the building and out on to Rt 13/40.

I thought to myself that the food must really be worth it as I positioned my truck to the back of the line.

20 minutes later the line moved 2 car lengths, I continued to tell myself that the food must really be worth it.

After navigating the extremely tight drive through, 45 minutes later I finally was able to order, and I continued to tell myself that the food must really be worth it.

1 hour and 25 minutes waiting and I finally get my order, only it wasn't my order, it was someone else's order, pretty bad that as long as it took they couldn't get the order right.

So I figured since I got this food, might as well see if it was worth the wait.

The really bad part about this whole thing is that I kept talking myself into believing the food was worth the wait, the food at Checkers (at least this one) was not only NOT worth the wait, but it wouldn't be worth a quarter of the price with ZERO wait, and when I say ZERO wait, I mean drive through not stopping, order still moving, someone catches up to you on a motorcycle with your order down the road.

The food is terrible terrible terrible.

Don't waste your...

I gave 1 star just so I can leave a comment. First of all I love Checkers food especially their burgers and I dont get it often because I live in Kent County where there are none. But the level of customer service we received from them is enough to say I'll never ever eat here again. The staff was extremely rude. We stood at the walk up window to order as soon as the girl at the window took our order she immediately slammed the window in our faces. My sister ordered a soda which they didnt give to us and when we said something about it they argued with us basically shoved the drink at my sister then waved her hand as to say be gone. Then to top it off my checkerburger was missing the cheese but because of what we just experienced it wasnt even worth going back up to them to have it corrected. Besides with their attitude lord knows what they would have done to my burger. Oh and I'm pretty sure the girl that waited on us was high. Yep never again and it's a shame. But maybe if they come to Kent County they will actually get staff that is trained on customer service...

So 8 months ago I gave this place a great rating for the food, prices and the service. I have not been here in about 4 months at least because of the extremely unacceptable service I received. I forgot to order a special burger for my co-worker so asked to alter my order at the window and acknowledged it was my fault. The lady at the window asked the woman making the food if she was done and she replied yes with a sigh. She was told I needed it changed andshe says really loudly, "this is not my day today. It's just not." I had to pull around and wait for them to fix my order, which was no problem, and when the food was brought out I asked to speak to the manager, and the lady at the window came out. She confirmed she was the manager and I told her that behavior was UNACCEPTABLE and I spend way too much money there to be treated the way I was. Then my daughter went within the month for herself and there was hair in the burger. I will NEVER eat...