Once again this WaWa is successful in it's failure in food delivery shorting my order one (1) 16oz Red Bull. Last week it was two(2) bags of chips & two(2) large bags of M&M's. Bags should NOT be sealed until the contents are verified by the drivers. Now I have to return to the store to retrieve an item I paid for. WaWa!!! Wake up. This store can never send out an accurate delivery and I fault management on down. If a restaurant added water to soup, they wouldn't stay open long. Watery Broccoli Cheddar soup is disgusting and inedible; make a new batch or take it off the computer. Do NOT substitute a 16oz with 12oz, you're stealing from your customers x2 drinks. Do NOT substitute a regular drink with DIET. Add guacamole means add guacamole, if you've run out of something, take it off the computer. Delivery service is for the convenience of the customer. Having to come in and make exchanges is inconvenient. The problem is, this isn't the first time or second time, or third time, it's a consistent subpar performance that's not being addressed on the shift covering 5 pm through 8 pm. Hire and staff extra people. Train your people, expect more from them. Staff, where's your pride in work? This reflects on you, supervisors, and management, and gives WaWa a definitive steaming black eye. This store, a sore spot in the WaWa universe. The bright spot of this store is the overnight force, picking up the slacking mess left to them, dealing with some truly nasty customers, prepping the store for the morning shift, and maintaining a high level of positivity through it all. You know who you are and I hope your district...
Read moreI worked for wawa for many years and they had so much pride in their food, cleanliness and customer service, But the store in Millsboro De. on rt 24 is terrible, I have gotten sandwiches from this store 3 times thought once bad sandwich ok, I just spoke to assistant manager and he took care of it, second time was the turkey bowls around Thanksgiving, they were always so good, got home with them and one bowl didn't even have a spponful of turkey in it and no cranberry sauce at all when I put it in my order, other bowl had turkey but barely any potatoes and no stuffing or cranberry sauce, took it back and they really gave me an attitude. Today ordered a jr, cheesesteak and one girl made it sat it on counter and the other meatball sandwich finally after 10 minutes the meatball joined the cheesesteak so the sandwich was ice cold, when I said to her why is it that both sandwiches were put on same check and both were from the steamtable that it took so long for the meatball and the cheesesteak sat there for 10 minutes, she shrudded her sholders and walked away. I love wawa but will never go back into this store, plus the beverage area is always a mess. Such a shame the larger wawa gets the less they seem to care...
Read moreI like the prices of the fact that they're open all night and I like the fact that you can get a lottery ticket anytime of the day it's rare that you can't get a lottery ticket anytime of the day at Wawa the only time you can't is when the machine is re-evaluating or something or the jackpot is going off so I like that element of it I don't like the air pump the air pump will suck the air out of your tire rather than put their in and because of that machine my tire actually went and got a nail in it because I had to drive on a flat tire because of the fact that the air pump was not in it wasn't placing air in my tire it was sucking air out and it's because of the way that the pump itself is made so it's not worth it getting free air if there's even a slight chance that the machine will take the air out rather than put the air in that's the only complaint that I have about Wawa is that that demonic air pump everything else is perfect so so far even the employees are all right you know normally you encounter some real ratchet individuals these days they can't stand having to do their jobs but in this and most of the wawas I've been in I've never had an...
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