Got there at 8am. An employee named Amy looked EXTREMELY overwhelmed and wouldn’t stop talking about how hard the job is. Said they ran out of cold venti cups and Trent’s lids or something like that. Said it to customers who picked up their mobile order. Not a word to me and I’m standing right there. Didn’t say hello, didn’t say we’d be right with you, and I waited 10 minutes before Caramel came up to me to take my order. I understand being understaffed. I understand a job can be stressful. But 10 minutes of nothing from either one makes me feel like they don’t want me there. They just kept doing mobile order after mobile order. I understand those need to be taken care of but I’m right in...
Read moreThe girl who African American is just rude she has red curly short hair and she just rude doesn’t smile doesn’t say hi she stay rolling her eyes like I would love to see Caylee back honestly she was one of your top employees there I felt more welcome when she there. Get her back before you lose business because of that other girl. Need more people like Cayleee...
Read moreMy coffee is never right from them, i usually mobile order. I get a shaken expresso with an extra shot in it, but it almost always taste like milk. And I hate asking them to remake it and its a waste of time bc they rarely ever even get it right the second time. I pay too much for my coffee to not get...
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