Let me drive over glass at their pickup window, got a flat tire.
I went through the drive thru yesterday and was next to go to the food pick up window. Saw an SUV and the driver and Wendy's manager were outside of his vehicle ahead of the drive thru window, taking photos of his car and then the manager came and took a photo by the drive through window. The car that was there left and I pulled up. Immediate I heard the distinct crunching of glass under tires. I asked the worker who was in the drive through window who handed me my food as I pulled up if I just ran over glass. "Yeah," was her response, "it just happened." How in the world did two Wendy's employees, including their manager Christina, think that there was no need to stop vehicles from driving over this huge amount of glass. The manager was standing there taking photos, did she not think to maybe flag the car infront of me or myself down and ask us to pull to the side and avoid the area? Could she not have instructed the attendant that was waiting at the drive through window to put her hand out and motion for the cars to stop?
Needless to say, on my 38 mile commute home last night I got a flat tire on 95. I think I also should mention that I recently had a spinal fusion and am in a neck brace and cannot lift anything over 10 lbs. Real great that these yahoos and their carelessness, poor customer service and just lack of care for other human beings but myself in such a horrible situation all for a cheap lunch! Wendy's was the ONLY fast food provider I ever was a patron of. Never again! I am so incredibly disgusted about the way that I was treated, the lack of care and the extreme damage, inconvenience and possible danger that I was put in by...
Read morePlease for yourself & everyone else.. DO NOT CONTRIBUTE to the bills to keep this store open!!
They are not worthy of any business. I work near this store & visit often due to only a few choices near, plus enjoy “actually Wendy’s” unfortunately this is no “actual Wendy’s” this is a disgusting excuse for a franchise that I clearly have no clue how it’s allowed.. WENDYS needs to take away in my opinion and I’m sure a lot of others..
One: the disrespect from the staff not only managers turning off the lights when I order because they don’t want to serve for another hour on the clock and turning the lights back on after leaving the drive thru!
Two: managers telling me even though I ordered on the “Wendy’s app” and they are out of 6 things I order to take it up with someone else and slams the drive thru window on me” no refund just a “sorry get something else” no. I want a refund I order through you while you close an hour 1/2 early ignoring 4 cars HONKING in your drive thru after 15 mins of Waiting while you clean your frosty machine I just ordered from ..
Owners nowhere corporate emails go nowhere telling me store owners will be in touch & go completely silent / unheard. It’s disgusting
DO NOT GO HERE! Drive to the next exit!!! They need to be closed FOR GOOD! & shame on Wendy’s for not closing this location and investigating this store!!!!!!! Your reputation is on...
Read moreThis Wendys really outshines the others. It is always impeccably clean' and the service expedient, friendly and right on point. They always get everything right. Especially because of Kalen in the drive thru / order taking position. Time and again he has surpassed expectation with his efficiency and thoughtfulness. I always get fresh coffee in the morning drive thru a.nd we all know what it's like to look forward to that first cup o joe, only to find out we got old stale burnt coffee. Not here. Not with Kalen on board!!. You'll love this stop and I highly recommend it there is one hostile, however, a d j would caution to avoid her if possible. A young lady in the line who blocked my attempt to take a picture of friendly smiling Kalen waving from the drive thru window. She shut it down and that was t fair. I guess every basket has a bad apple. But nonetheless, the rest of the staff are friendly and accommodating. . Btw, the sausage gravy biscuit is out of this world good! And cheap too! Like around two bucks! I highly recommend this one Wendy's. See for yourself!...
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