Cream Linton — Restaurant in Delray Beach

It's very unfortunate because the frozen yogurt and staff other than the owner I've always been excellent. I have a true search and rescue service animal but I stopped in with my son to grab some yogurt in the owner told me that we were not to bring him into the establishment I showed him his tags and attempted to show him his card and he said I don't care what you're about to show me I express to him that it's is against All Rights that I and the registered dog have for him to continue not allowing us in the establishment. It's funny how if the establishment was burning down he would beg me to bring my dog in and let him go in there and do what he is trained to do. I am definitely posting this on all social media sites and reaching out to that animal rights organization of Palm Beach County that handles such events I'm sure that they will be notifying him with documentation stating his actions are against federal laws. As for me I simply will not return and I will be sure to tell the others in and around my departments about such actions taken by the owner very unfortunate that there is ignorant people like him in this world.

Below is a Post from Him... Clearly this man is a liar as you can see he states that service dogs are permitted. LOL seems like their are some serious ethical issues surrounding this man.

"We try to keep the best interests of our customers in mind at all times, Peter. According to state laws, while service dogs can be admitted into our establishment, the entrance of emotional support dogs does not fall under these regulations. We're sorry this caused you an inconvenience, but based on previous experiences, this is has been our policy for some time now. Thank you for understanding....

I finally give up. There are reasons why it’s deserted on a hot Sunday afternoon. I’ve been coming here since they opened since I live walking distance and I have kids. I can’t recognize this place.

UNETHICAL - ‘Get over it. You’re right it does not say it but that’s what we do anyway’. Really?!!! That is what the owner told us (I came in with my 3 year old girl) when I tried to use two of their completed reward cards. She refused to take one claiming ‘one per visit’. Now, I’d respect that if the card said so or if in the past I had not used 2 cards in one visit. NOWHERE on the card says that AND I used them in the last during the same visit.

RUDE - ‘Why is that lady so angry?’ my 3 year old asked after witnessing the harassing tone she used with an employer followed by the rude attitude she displayed toward us.

I’m all for playing by the rules of the rules are known (and not made up at the customer’s expense), I’m all for paying more if quality and service is better which is not here, I am all for rewarding local business if the locals understand the value of loyalty.

There are better gelato and yogurt places around. Better, ethical and more welcoming.

BOTTOM LINE: Avoid unless you want to walk away feeling taken...

Huge terrible experience with Cream in Delray off of Linton. My 17 year old daughter was hired to work there and told in writing she would receive $8 per hour for work. After 2 days of working for Jeff the owner or Manager, for 12 hours and realizing that she would not only be closing alone but would have to leave through a back door alone at midnight, she told him she was not comfortable and would be happy to work earlier hours or not alone, he fired her. Which is fine, it didn't work but the big whammy came when he now REFUSES to pay this 17 year old girl!!!! She went there, he wanted to give her $5 per hour, she stood up for herself & he then refused to pay her at all. I then called and tried to be reasonable he reverted to paying her $5 per hour. What kind of person, what type of business owner takes advantage of a 17 year old girl?!! I will never step foot in there again, which is sad because I actually liked it there. If any of you know this guy you should let him know that his behavior is totally unacceptable and taking advantage of an inexperienced young girl is really bad business! I'm...