Anna's House - Grand Ledge — Restaurant in Delta Charter Township

Wanted to try the Anna's House, as we have heard good things. The experience was anything but good. The long wait to be seated is unstandable due to being a new popular spot. However the waitress was extremely rude. Did not introduce herself. Waited 5 minutes for water, she came back with a tray with a coke, two waters and a coffee. Gave me partner her coke, went to a different table to give them water and then came back with my coffee. Why?

We asked for oatmeal for our baby, she repeatedly said "we dont have oatmeal here,' while I pointed to the baked oatmeal on the menu. She said that isn't oatmeal to which I replied "its the same thing." Then she said "it's really not, but ok, you can have the BAKED oatmeal". Now spaghetti and baked spaghetti are essentially the same things.

By the description on the menu, the baked oatmeal was oats, fruits, some other things just baked. Oatmeal oatmeal is fruit, oats, etc. Different is highly debatable, but the point is, if we ask for oatmeal, it is to be assumed we are asking for the oatmeal on the menu, no matter what form of cooking or preparation goes into the food. Correction is not necessary and is rude.

Waitress did not offer me any coffee refills in 30 minutes time, only coming back briefly with a water pitcher, ran by, and I did not have time to ask for coffee because she ran by so fast Food was long, I understand, the restaurant is packed and new. But the hostility from the waitress made a very uncomfortable and not enjoyable experience. I did not even want to wait for my food, I lost my appetite from the rudeness.

A couple was seated after us, they gave their order, were served, ate, boxed up, and checked then left the restaurant before my table even got their food. Different waitress.

Also she did not bring our food out, someone else did. My partner asked for it to be boxed up so we could leave the hostile environment, the other girl made my partner box her own food and no one brought us the top shelf pecan French toast we ordered. We paid for it but no one brought it.

Very poor service. Tried what food we did get at home. Food is good. Environment hostile,...

My daughter and I visited Anna’s House today for breakfast. About 10 mins into our visit my daughter said her tummy hurt, 2 seconds later she puked all over their floor, chairs, her shoes and my shoes. I was completely embarrassed only because we’re in a restaurant and I didn’t want to start a vomit fest from other patrons. They brought us a towel to clean her up and I took her to the bathroom. We came back out, I offered to clean up the mess and the manager insisted that it’s ok, he had to follow biohazard clean up. He invited us sit at another table so we did. Our food came and my daughter said she felt better. She took a couple of bites and said she wasn’t feeling good again. The manager came back over and asked how she was and if we needed anything. I said no thank you but we have to go because she’s not feeling good again. He covered the cost of our meals said go take care of your girl, we got this! I insisted I pay because he offered us boxes to take our food home, he denied. I asked if he could charge me something so I could tip our waitress, he agreed. I got a bill for 0.27. I tipped her well and off we went. They went above and beyond for her, everyone was so gracious and multiple staff came over to check on her ❤️ I am so grateful. We’ll be back again for sure! My breakfast was great. Thank you Anna’s House for the kindness and care you showed to us today 🤗 Please make sure you...

The food was great and we really liked our waitress.

Pros: Good food, nice ambience (the toasters on the wall are cool), good coffee

Cons: Everyone who's waiting is crowded at the front door. We entered at 11:10 and left at 1:00pm (getting our food around 12:30pm). It was a 30 minute wait and another 45-ish minutes for our food.

I will definitely come back, but absolutely not on a Sunday late-morning. I'll update my review if we don't wait 45 minutes for our food after waiting 30 minutes for our table! The waitress felt terrible and we didn't blame her one bit - probably not her fault.

I think a solid warning would be a good idea. "Hey, it'll be a 30 minute wait for your table and could be 45-1hr wait for your food after". I would politely thank them and go...