Eat here at your own risk! The health department needs to check in on them! I ordered pizza one day maybe a little over a month or so ago. The pizza was cooked perfectly and was quite good until I found the longest piece of hair baked right under the cheese! No BIG deal, hair happens I’m understanding and had never had a problem here prior. So I call and give them a chance to make it right. Oh and I’ll just slide in there that I got some boneless wings that were supposed to have sauce and they had none!
Anyway I call and they were nice about it and made it right. So I get a replacement and this time I add on a salad. I made my plate, ate a bit shared a bit with my babies. Go back for a little more (salad) I look at my plate just before putting on dressing and what do I see? A half of a ladybug/beetle! Wings and all!!! At this point I’m disgusted because I’ve already eaten some and fed it to my children! I know some people eat bugs but if I wanted to eat bugs I would buy bugs!
So I pack EVERYTHING up immediately and head over there. I explain the situation, show them the bug and food. They call the owner and they say there’s nothing they want to do about it! I guess because it was already a “replacement “ they didn’t want to take another loss. As a business owner I would have refunded and apologized but I guess they could care less. They clearly need training on food safety and cleaning. I imagine it’s probably filthy in there. I’ll...
Read moreI've been waiting for this pizza all night long and they treated me so rude they gave me the wrong Pizza I ordered banana peppers not jalapeno peppers you can see on the pizza that they're jalapenos and on the order they treated me right they wanted to give me a credit for tonight I was hungry now I don't want no credit she was rude I'll never go to Michael's again I ordered so much pizza from them I would never go back and I'mma call the owners tomorrow talking about I said let me speak to somebody in charge she was I am the manager and she was rude didn't offered me no solution this was the West Saginaw store Saturday April 30th 2022 believe me until all my friends on Facebook and everywhere not to order from this location ever! She hung up on me so I guess they stole my $23! For their mistake delivering a burnt pizza and with the wrong items on it so she makes me feel bad I don't think so...
Read moreI love their pizza; however, my complaint is with their service. After waiting over 90 minutes for my pizza to be delivered it was cold. I understand things like weather or missed locations happened. Sadly, this wasn't the case. When I called the location they were snotty from the beginning. I informed them of the problem and was told "well, he had seven pizzas to deliver. What can I do about that." Needless to say, I was very upset by this. I'm not sure how their inability to deliver a hot pizza (or even warm) is something I should tolerate. I asked for a refund and the response was even worse. "Fine, even though you weren't the first delivery I refund your money." and the manager hung up on me. I love their pizza but their attitude cost them a...
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