Subway — Restaurant in Denton

Curbside order 12/28/23 @3 PM. Waited over 12 minutes. Went inside and the young chick with curly hair had no greeting, turned her back to me after the other customers left, then I asked about curbside order as I waiting I outside over 12 mins and she rude then said it's on the rack.. When asked about delivering outside for curbside she was rude again and said "no one told me to do that so no".. Got back to our hotel (family of 7 & running around to get food from different locations as we drive through Denton from Florida) and cookies were incorrect flavors and missing our bottled Coke which was $3.19. (Yes, both are in stock as I went inside.) The rudeness/customer service gave this location it's rating. First impression from out of town compared to most is not great although location was convenient. I would much rather have picked up from the hospital where we accidentally placed our original order; that location was very nice on the phone. Would be nice to be refunded our bottled Coke. If the customer service were on point, I wouldn't care so much about a...

I’ve had very poor experiences at this Subway. Most of the staff have no idea what they are doing and always make the order wrong or charge extra for things I didn’t get. Today I went in (Jan 24) and the employee didn’t even know how to make my order so he told me “don’t order this because I know I’ll make it wrong for my first time.” The funny thing is what I wanted is a pizza which you literally stick in the oven for 45 seconds. I’ve seen them do it before lol. Because of this I just left with after going out of my way to come here. Also, a time before this, another female employee who was the more professional employee I’ve spoken to told me about how this Subway has very unprofessional management and this is an unsafe atmosphere for female employees, especially at night. I would avoid going to this Subway unless you want to pay more for a wrong order. Hopefully Auntie Anne’s buys out subway sooner than later.. As a side note there is always only one employee working and they make one staff member close...

My experience was horrible walked in my husband and I in which there was a young lady named MAY. She never acknowledged us looked up and started doing another order still never said I will be with you anything I’m assuming since my husband and I are black is the reason as to why she couldn’t simply speak acknowledge them another customer walks in when she just finishing order she slides her head over and jumps quickly to speak to another lady though then asked us what we want. I told her nothing at this point I will never ever visit this location again seeing that there is a racist in the building I won’t be disrespected by any means especially when someone looks me in my eyes and still won’t speak then rudely asked us what want! THIS TYPE OF CUSTOMER SERVICE WILL NOT...