The products are excellent and of high quality, which is why I used to enjoy coming here often. Unfortunately, the staff are repeatedly unprofessional and unfriendly. Itās always the same employees. During my last visit (Aug 21, 2025 approx 2PM), a male and female employee were working. They appeared to be annoyed of having customers in the store and preferred to hide in the back on their phones. Our order was handled carelessly, served in takeaway containers despite dining in, although I asked for real plates and cups. My request was simply ignored, while the table next to us got plates and silverware. I also got a different coffee as ordered. The employee in question, a young lady, had the nerve to demand rudely to clear out our own table in front of other guests. She didnāt tell this to the guests who left before us. Totally unprofessional behavior. Itās not the first time that she treats me rude, she has an attitude and is annoyed of customers. Very disappointing service that does not match the standard of...
Ā Ā Ā Read moretoday was my first time visiting this sweet cafe!! my experience was amazing!! the service was perfect!! the aesthetic of the place.. literally so peaceful & definitely will be handy when it comes to college study nights!!(the location is actually in a good area: the denton square!!)
but about the GELATO: they had all kinds of happy, fresh, fruity flavors!! i got 3 scoops~ papaya, blood orange & mango w/passion fruit!! what a dreamš(other flavors they had: blueberry, mango, black cherry, lemon, strawberry, cantaloupe, kalamansi(honestly tastes like orange/lemon peelsšš) & a bunch of other flavors still. (THEY ALSO HAVE FREE SAMPLES SO YOU KNOW WHAT FLAVORS YOU FOR SURE WANNA GETšššš¼)ā¦. they do have sorbet & hot coffee/espresso/latteās/tea & macarons. soon there will be yummy pastries, sandwiches & other stuff iām sure!!! worth my time &...
Ā Ā Ā Read moreon May 8, I went in to get some gelato around 5:30ish With my support dog and there was two people working one was a lady the other was a transgender man. the man Does not even greet me, but immediately says you canāt bring that thing in here. And Iām immediately confused because Iām like what thing do I have? And I said my service dog? And the man said is he wearing a vest and I said yes & The man did not even apologize, but proceeded to say, what did I want? With an attitude. I wish I had gotten his name because he was very rude to me and this was my first time ever being here. I was leaving three people came in and he immediately greeted them. itās really upsetting on how I was being treated. The gelato was good, but I donāt think I will be returning because of the way I was treated here. not...
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