Baked N' Denver — Restaurant in Denver

My prior review wasnt specific enough. Me and three of my friends stopped in to get some fish and chips, with donuts for dessert. We have been patronizing both businesses since it was a winchells, and have continued with the Baked brand. I actually wasn't that big of a fan of Winchell's, and was initially a fan of the change. That ended today. After finishing our lunch, which took us approximately 25 min, we returned to find my car towed. 4 hours and $400 dollars later, I finally retrieved my car, now making a nasty clanking noise from the suspension. I was the only car in the parking lot, which takes up approximately 17 spaces. Why someone would feel that their cookie shop needs 17 spaces of off limits parking, I will never know. After being towed I noticed that Baked had put up a super shady looking chain link fence, and a sign every 10 feet saying any patrons of GB's would be towed. Such a petty and dissapointing change. I figured so long as we came and loaded up on donuts after, we'd be fine, but I guess if you shop at GB's period, Baked management thinks you deserve to pay their towing company $400. I shop at alot of local businesses, and I've seen many awesome stories of businesses working together, offering mutual coupons and successfully sharing a customer base. This proves to me that Baked is unwilling to be a part of the community, and would rather sink their ship than work with their literal neighbor. Absolutely infuriating. I would not return to this business if I were starving. Please, anyone in my same boat, do not blame GB's for this. They did not have my car towed, and will be seeing me again for some delicious cod, sans donuts, for many...

I would give this place a 4 star but there were a few things about my experience that were not good. I placed a $300 order for my employees at work for a team meeting. The food overall was pretty good quality and taste so I was impressed there. The problem was they forgot to put the donuts that I ordered with the doordash driver (in general my experience with doordash drivers is subpar). That was problem one. The second problem and more significant was how the gal handled it when I called back. I told her what was missing and she said all she could do was refund me my money for that part of my order. I asked, "Can't you just have it delivered?" She said there is no way for them to do that. Uhhhhhhhhhhhhhh I was dumbfounded because our order was just DELIVERED to us!! I understand orders can have mistakes but how you handle those mistakes are so important to a client experience. There was no sorry that was given or anything like that. I just spent $300 on breakfast and that was the resolution??? I hope the owner can take notice that is NOT how you resolve an issue with a customer. The funny thing is I probably spend about 5k a year on breakfast/lunch orders throughout the year and this place had the quality of food to earn a chunk of it because it...

UPDATE We decided to visit this place again after the original owner sold it, let me tell you I am beyond disappointed! The staff looked like they didn't want to be there, the atmosphere was just very off-putting. I almost had a heart attack when I looked at menu, our favorite wraps went from $5 to $9, and then the donut prices went from reasonable to outrageous! $5 for a fritter!! $4 for a maple bar! We bought a dozen donut holes for $6 which used to be $4, and trust me they were NOT worth it, stale,hard and just disgusting! I DO NOT Recommend this place anymore and will not be coming back again at all.

Absolutely delish donuts!!! Such a stoners paradise with a HUGE selection of donuts! The price is very reasonable considering the High quality and phenomenal taste. This is our new donut stop for sure and will be back...