WORST RESTAURANT EXPERIENCE I’VE EVER HAD. I show up at 2pm on Sunday for a small get together for my nephews birthday, walked in to a girl playing on her phone ignoring us. I asked her where she would like us to sit- she replied ‘it’s open seating’ and went back to playing her games. My party walked to an area that we thought was open because of ‘open seating’ and sat down waiting to place an order for drinks. Nobody came for 15 mins, they just kept walking by not saying a word. I figure ok, they are busy, no problem, I’ll go ask if we can get someone to help. The waitress I found said we were in the wrong section and the next dining area is ‘open seating’. This happened 3 times of being told where to sit because ‘open seating’ wasn’t really open and you had to be put on a list to sit down. After speaking with the manager, he sat us down and got a server to take care of us. Great right? You figure after speaking with the manager about the organization in the restaurant, they would get their ducks in order, but no. Sadly he brought over the WORST server possible. We initially thought the hiccup at the beginning was just bad luck, timing, whatever you call it, but things kept getting worse. He took our drink order and told us he had been serving for years but that it was his 2nd day at D&B and he would be right back. This guy was picking his ears at the server station, walking around with a drink in his hand for him and totally forgot about our drink order or that he even stopped by our table. We sat there for another 30 mins waiting for our simple drink order so instead of flipping out (he said it was his second day, Ive been there and so I was patient- plus I didnt want my food to be tampered with) I went up to him and asked if we could get our drinks and he acted like he never saw us before and didn’t remember any of the interaction we had 30 mins prior when he initially took our order. This server was high on some kind of drugs so finally after sitting around waiting for over an hour I had enough. I normally would have left at the first sign of trouble but it was a birthday party for my nephew and I had family in town that I told this was a great place to take him, so we tried to make it work. We ended up speaking with another manager about the problem and they offered no solution or took any responsibility, he even said the server we had had been there for a few months and that he was in fact not a new employee. He acted like I was throwing a fit for nothing. This place needs some serious staff changes and better training with competent servers and management.