Domino's Pizza — Restaurant in Denver

Update- The franchise offered me gift certificates. What a joke, as if I ever want to order here again after this experience. What I want is my money back since I was told I would not be charged and you went ahead and did it anyway. Liars! Have filed a complaint with BBB and have not received even a response. If I could give zero stars I would. Worst customer service I have ever experienced! They delivered my pizza to the wrong apartment because somehow their system defaulted to that address. I’m told by the delivery person that she will tell her manager to remake it and we will get the order for free so I call the store ensure that’s what really happened and the condescending manager said he told her to leave the order at that address because that’s what was on the order. This is a new store and prior to this store handling our deliveries we never had any issues. The manager was totally condescending, rude and unprofessional and kept trying to blame me when their system defaulted to the wrong apartment. No attempt at customer service whatsoever! So my pizza was not reordered and then I get to deal with Mr. unprofessional. Avoid this store like the plague. We won’t ever be ordering Dominos again! Had to come back to add that though we were told we would not be charged for the order they went ahead and put it through anyway. Zero integrity! Disputing with my bank and have called the corporate office but got no response from the franchise. If you want to deal it’s an absolute nightmare order from...

This place has horrible service. I called three nights in a row and each time it just got worse and worse.thursday I had called when I had gotten off work and there was still half an hour until they had closed and hung up and said sorry we're closed.why would you say those were your hours if your going to close half an hour early. Then Friday night I called and spoke with a woman who took my order I had ordered 3 medium pizzas the total was like 42 bucks I had called around midnight so there was still an hour till close, they had given me a time by when they would be here and never showed up.extremely rude and unprofessional.so I sat there waiting for 45 minutes to an hour for them to never show up.luckily I didn't pay with a.card I was paying in cash so I didnt lose any money.instead i just sat around waiting for my food that never showed up. probably some of the worst service I've ever received when ordering food and I was guna spend around 50 dollars.so I called tonight which is now Saturday to speak with a manger about it and the first time I called he hung up.so I called again and he said sorry here's no order or name like that.horrible management I doubt he even looked to see if my order...

Used my free pizza coupon and ordered my pizza. Showed up to pick it up, girl at the register was quick and polite but.... Got home with my pizza and everything tasted sour like the sauce and cheese may have gone bad. The cheese was also spread out to the edges with almost nothing in the middle, and even the edges didn't have much Called to make a complaint and the shift manager at the time was dismissive and a complete b** and also didn't check to validate the ingredients in which she said that if they remade the pizza it would be the same ingredients and would "probably taste the same", then the manager hung up on us with out an apology or any kind of sympathy to the situation. We lost our coupon for a free pizza, which we spent hard earned money on to earn through the app, and the experience was one of the worst I've ever had with dominos, and I used to work for this company...... my order was made 5/21/23 around 330pm for any management...