Terminal A. i eat at Einstein’s in Reno nearly every day. waiting in line behind a very fussy customer the guy behind the 2nd register waited on two people who just walked up and purchased items. instead, say can I help whose next. while i saw he was now just standing there i asked if woukd take my order, was told no, to wait. i don’t mind waiting, but not after i saw him wait on two others who had not waited at all.
My bagel was bone dry with hardly any cream cheese, which made the bagel even drier. Coffee was lukewarm to cool.
I love my local Eiesteins . great bagels, great customer service!!!
if today was my first experience I would never order any any Eiestein..
this was a non busy time, no excuse, just lazy...
Read moreCustomer service was good. Unfortunately I only ordered a bottled soda due to health hazards and all three staff members not being sanitary. The male at the register handling money and making drinks, went to make sandwiches, and didn't wash his hands, just put on gloves. The male who was originally making food with plastic gloves on kept adjusting his mask while making food. A woman with great customer service at the register, before working the register, put her hand half way down her back to scratch, put on a work apron, then went straight to making food, without...
Read moreOrdered the avocado bagel and the bagel was stale and there was literally no seasoning or anything on it…not even salt. It was literally just avocado and a plain bagel. This is the only option vegans have for food at Einstein but I’d recommend other places at the airport for vegan food since this place doesn’t care to offer any and the one thing they do have is such a...
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