KFC — Restaurant in Denver

My family and I walked into a freezing facility only to be greeted by an annoyed cashier (Javone) who wanted nothing but for us to turn around and leave, because he HAD to leave at 10:00 as he cyncally stated to my husband, who was only making small talk to ease the stress off the rude cashier. So after waiting for Javone to finish his conversation with his loitering friend, we were able to place our order and pay but were told we couldn't dine on the north side of the lobby, because he had it closed off. Our food came surprisingly quick and was delicious, but we had a sandwich missing from our order. When my husband attempted to retrieve the missing item, he was approach by an offended female drive-through cashier, (because Javone was no where to be found) and rudely asked him what was wrong. Luckily one of the female employee preparing the food, had already helped my husband, and she was so wonderful about it (Wish I had her name). In the meantime, there are customers coming in and got the worst end of the stick, because one couple was turned away (by Javone)and no service was provided. Evey time a new customer came through the door Javone would cringed his teeth and would slam the door open to the kitchen and annoyingly serve the customer. All we wanted was to enjoy dinner as a family and catch up on our day, but sadly our experience was cut short because we...

I've been to this location twice. Both times the wait for my food was at least 30 minutes. Not because they were busy, but because no one seemed to know what they were doing. First time after waiting, and multiple people walking out, we finally got our food which wasn't all there. They wouldn't give us a burrito they missed because we lost the receipt. You'd think they would have because we waited for so long. I mean common...a bean burrito from their Taco Bell menu....please. Wouldn't want to put them out of business. Today was yet another very long wait. No managment to be found, people walking out yet again, and it was extremely dirty! We got the food finally which was wrong again, and also before a girl that ordered popcorn chicken before us. This time however they made up for their mistake, without asking for a receipt. Today was so bad there, that even an employee walked out. I will never go back, and I do not recommend that...

Andrea was amazing I went into Kfc Taco Bell very tired because we are in the process of moving. Andrea was communicative kind receptive to things that I was saying made. Sure my order was correct and went out of her way to give me really great customer service. I was able to call ahead for a pot pie for my daughter and she made sure that it was there. I also have a daughter with autism who can only really eat the drumsticks because she is sensory, and she went out of her way to make sure that she gave her all drumsticks for her meal Again just an overall really great experience. That is hard to find nowadays in fast food. Thank Great you for the great experience and for the kindness and the gestures. That showed me that you genuinely care about making people happy and giving customers satisfaction. Thank you so...