KUTEA - Boba Milk Tea, Smoothies & Coffee — Restaurant in Denver

With a few hours to spare before our flight, we stumbled upon this cozy little spot and decided to hang out for a while. The first thing we noticed was the abundance of seating, which was perfect for unwinding.

We ordered a couple of drinks, and they didn’t disappoint. The highlight for me was the mango smoothie—it tasted like it was made from real fruit, not the artificial stuff you often get elsewhere. It’s always a bonus when a place prioritizes fresh ingredients!

The service, while a bit slow, was understandable given there was only one worker handling everything. Thankfully, we weren’t in a rush, so the wait wasn’t a big deal. Plus, the cashier made up for it with her genuinely sweet and friendly demeanor.

However, there were a couple of minor drawbacks. The restroom could use a bit of extra attention when it comes to cleanliness, and the overall vibe of the place felt a bit cluttered. Still, these didn’t take away too much from the experience.

All in all, it’s a charming spot with good drinks and excellent customer service. If I’m ever back in town, I’d definitely consider...

Though usually I like to give good reviews, it’s hard when a business adds “custom items” and when you asked they said that they “don’t know”, and would not even offer to care to give me my money back. Though it is only a dollar, it is not okay to run a shady business, taking peoples money with no explanation when asked.

We ordered 2 ches, (1) che pandan jelly, red tapioca, and mung bean. That’s it and what I received was extra boba that I specifically did not ask for. Then the (2) second che I ordered was a che with red bean, mung bean, pandan jelly, and red tapioca. This one had boba as well.

On top of all that the service was just as poor, there were three girls working at the time I came in. Two out of the three rung me up, when asked they did not know. It was so weird to me because they were the ones who rung me up. Then they asked the different girl to come out, one who didn’t ring me up to explain in circle why they don’t know why I was charged extra.

Super disappointed in this...

BEWARE for anyone ordering here: DO NOT use the self-order kiosk if you come. I came in and placed an order for pandan waffles on the kiosk AND PAID, meanwhile the workers were nowhere to be found. I had waited for about 30 minutes for my waffles before asking one of the employees how much longer. She said 5 minutes, so I sat back down and waited longer. It’s been 45 minutes at this point and I asked the girl again and she said she didn’t know I placed an order, but have been servicing other customers coming in after me. These employees don’t care about their job and obviously didn’t care that I had been waiting there. Completely waste of time. If you do decide to come here, make sure you place the order with a real employee and...