Starbucks — Restaurant in Denver

I had thirty minutes before my flight and it’s a hot summer day so I figured I’d get a venti iced black tea. I ordered that and 6-7 minutes later got a hot tea. I said it was meant to be iced and they tell me it will take five minutes to ice it. Ten minutes later I am eyeing my phone realizing I’ll need to run to my gate and they hand me an iced black tea latte. I am lactose intolerant. I never ordered the milk. I had to say thank you, this is not what I ordered and hand it back before running to my flight. They seem very rushed which makes it a hard atmosphere to provide basic...

They ignore mobile orders. 3 days in a row I’ve come by 10, 20, and 30 minutes after placing my mobile order and the mobile-order-machine in the back next to the hot coffee hasn’t been monitored. 3 days in a row, and lots last month too

You’re better off going to the other one on the west b-concourse and doubling back to the east part of the concourse. You’ll save time.

I go to ask and follow up and the gal working the back looked at me like I was asking to sacrifice her first born to pagan gods.

Of course, the coffee itself is delicious. Unfortunately the work...

6/12/24 6:15pm Absolutely terrible service. Dude was having a bad day or something, throwing everything around all angry. I ordered a matcha and it had so much matcha powder in it that it was forest green and undrinkable. He was making everything with one hand and on his phone with ear buds in the other. He had a major line. Could use some more training on drink making... I love Starbucks for the consistency, long time consumer. But this was terrible. I wish I would have gotten a photo. He was way to busy and angry to take it back, I just tossed it...