My boyfriend and I are shocked and very displeased with our experience at the Subway in the Tanger Outlets in Hershey. We’ve both worked in food service, we get it’s annoying to wait around until closing, and it always seems like people come in way too late to order before doors should close.
We noticed the 'OPEN' sign was off, even though there was 40 minutes until they closed and there was a party of 8 inside. Just wanted to get in and order our food to go quickly. As soon as we walked in, Jason was glaring at us as if we were unwelcome. The staff made no attempt to be friendly, complaining about having to clean again instead.
I didn't get her name, but one of the employees said she working off the clock. Illegally, then too. Jason looked visibly high.
TJ was short and abrasive. Didn’t finish my order, just slapped it down and continued complaining, as a manager no less. I didn’t even want to correct him, I was ready to run out and not bother with this store again.
I get it, being tired and inconvenienced happens on the night shift. But no way do you ever treat...
Read moreAs yes lots of fake reviews. So, You throw sandwiches at people for asking to use Apple Pay. Look I know you’re a renting the brand name and hate CC charges of 1% on your personal sales, but get a life. Welcome to the future you need to accept this is the way we pay and Subway as a corporation supports this payment method. And if you don’t like it, then open up a restaurant using your own ideas and not banking on Subways branding. Simple! Now please get...
Read moreWhen checking out, they decided to charge me for the mozzarella on the sandwich even though it already comes on the #12. That is the Turkey Cali club. I tried to tell the woman that but she wasn't understanding it and I even pointed to the sign where it clearly lists what is in it. I wasn't issued a refund for the mischarge. Very poor service and they should know what is in...
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