Under Armour Factory House - Tanger Outlets Hershey — Local services in Hershey

Stopped in later afternoon. Found some shirts for my son. Wife asked the lady on cash register as we were checking out if they might have a shoe size in the back. The lady on the cash register asked another female employee to check. She was doing some sorting near the register. Was immediately met with a “omg did she just ask me to do this, like, really” look. She was very snappy with a very fake attitude. Says to my wife “ Okay, I guess I’ll go check for you.” If you are in customer service/retail helping the CONSUMER/CUSTOMER is YOUR Number 1 priority. The sorting of shirts that you were doing can wait. I don’t think she even truly checked to see if the size was in the back. Probably went back gossiped about how a “ Lady seriously just asked me to look for shoes while she saw I was sorting, can you believe that? Like OMG!” Learn some manners and save the side eye and fake attitude for when you clock out. When you are on the clock, we the consumer are the...

The staff makes a meh store into an awesome experience! Went in on a mission for the large logo hoodies, walked in browsed, unable to locate them. Ray noticed that I was not happy with the choices presented and asked if i was looking for something in particular, after mentioning what i was looking for, Ray conferenced with Heather and were able to locate 4 of them, and they were on sale! Ray helped with finding 3 pairs of shoes as they were also on sale. Heather was also my fashion consultant to give an honest opinion on the pants. Shamar then located me a winter coat which was on clearance and a 250 dollar coat was 110. Jaxson rang me out and gave me coupons for future visits. Kudos to the entire staff for turning a frustrated customer ready to walk out into a 500 dollar sale. Would...

Useless and horrible customer service... 4 associates could not take the time to greet when we got there. Not once did anyone offer assistance. Most quiet checkout ever. No engagement. Got home and realized they never rang up our whole order. Ridiculous. Then go back to spend more money and I asked where the stuff went that was piled on the counter. 6 shirts and jacket possible hoodie. "I don't know" was the only response I got. No one cared to ask the other associates that actually would have remembered 20 minutes prior. Instead they ignored me wanting to spend more money, turned around to fold more items and left me standing there. Waste of my time. Lost the care to retrace where I found everything. Been a huge supporter of Under Armour wear for...