Burger King — Restaurant in Dickson

Tameka is amazing!!! (she works the drive-thru window, night shift) It's refreshing how cheerful and friendly she "always" is. She has such a sparkling personality that you can't help being in a good mood after talking to her! I'm always amazed at her continuous enthusiasm!

Her co-workers (and supervisors) could improve their quality of service dramatically by mirroring her actions and interactions with customers. It's a shame that BK is wasting their management positions on staff members that offer only sub-standard service, at best, (and are often quite rude) while the most pleasant, and hardest working employee they have has obviously been overlooked for a well-deserved promotion to a management position.

BK BOSSES: My advice to the BK reps and general management is to give Tameka (I don't know her last name) a raise and a management job before a competing business realizes the potential that you have ignored. (a cash bonus would be nice too! She has earned it!) She deserves that and more.

Customers: If you see Tameka at work..(you will know it's her based on the description above, plus she is ALWAYS smiling) please tell her thank you for the amazing customer service she provides. (She can easily brighten a dull day with her contagious delight)

If anyone reading this has also experienced Tameka's awesomeness, I hope you also leave a review. Hopefully this will help her get the recognition (and paycheck) she...

The burgers are ok, but respectfully, be able to keep up with what customers are telling you in a clear, concise manner if you’re going to work a drive-thru. The woman taking orders on drive-thru could not keep up with what I was telling her even though I slowly enunciated every syllable and then proceeded to yell at me to confirm everything despite having already loudly told her what I wanted twice to make sure she heard me. If I have told you something twice, consider that confirmation enough, ma’am. What’s more is she still managed to get my second order wrong in spite of me telling her what I wanted in the same manner I used to order my first one. Also, as much as I have to multitask and be in several places at once at my own job, I don’t have much sympathy for someone who uses “Sorry, I’m overwhelmed right now” as an excuse to talk to people like that because I always treat people with respect no matter how overstimulated I get. Seriously, grow up and learn some manners...

Came here about 4:30 p.m. on a Sunday expecting to eat in the dining room only to pull up and have the door say due to staffing issues we are closed. I told them when I went to the drive-thru that I was unhappy about this and she said well we're hiring. Kind of a smart-ass comment anyway upon pulling through after putting in my order they were four staff members drive-thru area just talking and wasting time, another was outside smoking. One was in the dining room just sitting there. I've seen fast food restaurants ran on three staff. I'm also in restaurant management myself although on the full service side of things and the dining room being closed has nothing to do with staffing issues according to what I saw it has to do with pure laziness. I will not be back here I will not support behavior like this. If they don't want to work they don't need...