I'm not a person to complain, but i just came home from this restaurant. I ordered in drive thru, and i told the lady i wanted to get the deal for the McValue choices for a double cheeseburger with no onion/pickles/ and mustard and for the 2nd item for $1 i wanted the fries. She asked what size of fries i told her the size it comes for the $1 deal. I repeated myself 3 times, i go to pay and i excuse myself because i had to yell fries 3 times so she could know what my 2nd choice was. I pull up to pick my order, i look at my receipt and see i got charged $3.09 for the fries. I asked the lady at the window to verify first by showing my receipt, if the 1st lady took my order right. I explained the Mcvalue meal deal and she says that the deal is over. I tell her that the signs are literally there where you pull up in the drive thru and on the phone app, i show my phone to her and says that i have to buy 2 burgers to get 3rd item. I tell her no, that ive ordered before at the app and you get to choose from the options on the Mcvalue menu. She still is confused, i tell her that its fine to go ahead and give me my order. I was keeping the line up, and both girls didn't even know what deal they have going on, its not about the money since its just a few dollars, but its about being able to...
Read moreWaited in drive thru line all the way to the road For 25min ONE CAR MOVED ..... Finally got to a spot we cld pull out and drove off. Thats ridiculous 😡 (this was late evening so no lunch or dinner rush) UPDATE 8/23 EVEN WORSE B NOW I ORDERED CURBSIDE ON THE APP AT 1033 ARRIVED AT 1045 GIRL COMES OUT SAYS PLEASE GET IN DRIVE THRU LI NE WE DONT HAVE ANY RUNNERS AT THIS TIME THEY WILL GIVE YOU ORDER AT WINDOW......THEY HAVE TWO LANES OF PEOPLE ORDERING GOING DOWN TO ONE LANE TO PAY N PICK UP I DIDNT GET TO WINDOW TO PICK UP MY ORDER UNTIL 12:05A.M. IT WAS IN BAG WITH RECEIPT MARKED 1053PM OVER AN HOUR JUST SITTING ON THE COUNTER AND THEY THOUGHT I WAS GOING TO TAKE MUSHY WET CHICKEN SANDWICH WITH WILTED HOT LETTUCE N ICE COLD FRIES when I complained the girl SERIOUSLY looked at me sideways said I took an hour to come pick up i explained but.....she refused to remake it or refund me. I'll be taking this to...
Read moreIf I could give them zero stars, i would. Worst. Take-out. Experience. Ever. We placed a mobile order and waited an hour just to receive 3/4 of our burgers messed up. We asked for 3 plain burgers with mayo online and it was like that on the receipt too. We take the bag back (had an order of nuggets in the bag too) and told them what was messed up for the order. We then wait another nearly 30 minutes for them to fix the burgers. The bag was missing the order of 20 nuggets so we had to wait even longer for them to give it back to us. You thought I was done? On top of that, they didn't give us a coke we ordered and also forgot an order of 4 nuggets. This isn't rocket science, it's mcdonalds but somehow this location can't figure out how to put an order together if the world depended on it. By the time this nightmare was over, the...
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