I was just denied service by the manager sylvania because i was with my cousin who is blind and his service dog. The waiter stated that the law does not apply to then because they are in the doral. Florida Statute
413.08 Rights of an individual with a disability; use of a service animal; discrimination in public employment or housing accommodations; penalties.--
(1) As used in this section and s.413.081,the term:
(a) "Housing accommodation" means any real property or portion thereof which is used or occupied, or intended, arranged, or designed to be used or occupied,as the home, residence, or sleeping place of one or more persons, but does not include any single-family residence, the occupants of which rent, lease, or furnish for compensation not more than one room therein.
(b) "Individual with a disability" means a person who is deaf, hard of hearing, blind, visually impaired, or otherwise physically disabled. As used inthis paragraph, the term:
"Physically disabled" means any person who has a physical impairment that substantially limits one or more major life activities.
(c) "Public accommodation" means a common carrier, airplane, motor vehicle, railroad train, motor bus, streetcar, boat, or other public conveyance or mode of transportation; hotel; lodging place; place of public accommodation, amusement, or resort; and other places to which the general public is invited, subject only to the conditions and limitations established by law and applicable alike to all persons.
(d) "Service animal" means an animal that is trained to perform tasks for an individual with a disability. The tasks may include, but are not limited to, guiding a person who is visually impaired or blind, alerting a person who is deaf or hard of hearing, pulling a wheelchair, assisting with mobility or balance, alerting and protecting a person who is having a seizure, retrieving objects, or performing other special tasks. A service animal is not a pet.
(2) An individual with a disability is entitled to full and equal accommodations, advantages, facilities, and privileges in all public accommodations. This section does not require any person, firm, business, or corporation, or any agent thereof, to modify or provide any vehicle, premises, facility, or service to a higher degree of accommodation than is required for a person not so disabled.
(3) An individual with a disability has the right to be accompanied by a service animal in all areas of a public accommodation that the public or customers are normally permitted to occupy.
(a) Documentation that the service animal is trained is not a precondition for providing service to an individual accompanied by a service animal. A public accommodation may ask if an animal is a service animal or what tasks the animal has been trained to perform in order to determine the difference between a service animal and a pet.
(b) A public accommodation may not impose a deposit or surcharge on an individual with a disability as a precondition to permitting a service animal to accompany the individual with a disability, even if a deposit is routinely required for pets.
(c) An individual with a disability is liable for damage caused by a service animal if it is the regular policy and practice of the public accommodation to charge nondisabled persons for damages caused by their pets
(4) Any person, firm, or corporation, or the agent of any person, firm, or corporation, who denies or interferes with admittance to, or enjoyment of, a public accommodation or otherwise interferes with the rights of an individual with a disability or the trainer of a service animal while engaged in the training of such an animal pursuant to subsection (8), commits a misdemeanor of the second degree, punishable as provided in s. 775.082...
Read moreI went in for the first time for lunch. I liked the market area separate from the restaurant and the decor is appropriate and I was really expecting good food.
The service was OK and even though the server brought me a piece of bread, there was no olive oil or balsamic vinegar and they asked me if I wanted some.
I ordered the Artichokes Appetizer and a Campanera Salad with an orange juice. The artichokes were well preserved but too spicy and the salad was an absolute tragedy. It contained eggs, potato, okra, tomato and tuna. The look of it was awful and the tuna was just thrown on top right from a can.
At this time I had to ask for olive oil. (One hint, if there is no olive oil on your table before seating at any Spanish or Portuguese restaurant, just leave and go eat somewhere else)
The orange juice was fresh squeezed and excellent. Now, for the part that ruined my lunch...
I asked for the check and I noticed the prices on the receipt were higher than on the menu, so I called the server and let her known. She went to check with the manager, come back and told me they had recently raised the prices and had not yet updated them on the menu. That was it. I was offered no discount or even an apology. She acted like I would have to pay the higher amount, even though the prices were wrong on the menu.
Result: I paid $28 dollars for an orange juice, some pieces of artichoke and a tuna salad.
If you have no idea you need to manage the menu when you raise prices, you should not be managing a restaurant. It was too expensive, average food and worst customer service I have experienced in a long time.
Do not eat there. Try...
Read moreBrisa de España offers a delightful culinary journey through Spanish flavors right in the heart of Doral. From the moment you step in, the ambiance transports you to the streets of Spain. The menu boasts a tantalizing array of tapas, paellas, and traditional Spanish dishes, each bursting with authentic flavors and made with the freshest ingredients.
The service is impeccable, with attentive staff members who are knowledgeable about the menu and eager to make recommendations. Whether you're a seasoned aficionado of Spanish cuisine or a newcomer looking to explore, Brisa de España caters to all palates with its diverse menu options.
The tapas selection is a highlight, featuring classics like patatas bravas, gambas al ajillo, and croquetas de jamón, each executed to perfection. The paellas are a must-try, with a variety of options including seafood, chicken, and vegetable paella, all cooked to order and served piping hot.
To complement the meal, the wine list offers a curated selection of Spanish wines, providing the perfect accompaniment to your dining experience. Save room for dessert, as the churros con chocolate are a heavenly way to end your meal.
Overall, Brisa de España delivers an authentic Spanish dining experience with exceptional food, service, and ambiance. Whether you're dining with friends, family, or colleagues, this restaurant is...
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