I will not be back there, I went today along with my brother we were taken to a table no problem we placed our order we had to wave at the waitress to get her attention to get our order , she finally came over took the order , the food was ok the beans had no taste at all the rice was ok the meat had no taste at all dried the best thing there was thr guacamole, we really bother me was towards the end we asked for the bill she brought the electronic device she said it's $68.00. So my brother proceeded to pay the bill we gave her a tip of $7.00. Cash thinking that the bill was $68.00 like she had mentioned he never agreed to give a tip thru the system she never mentioned the tip how we found out is that after we left there my brother looks at the receipt and instead of $68.00 the bill was $81,50 which included a $ 12. 51 tip this is not professional at all you ask the customer if he wants to leave a tip and the amount if he says yes then that's not a problem , now she could have Said oh you already got charged a $12.51 tip but to also except the $7.00 extra tip which brought up to $19.51 that is not right to me always first impressions is what counts so I will never go back and u will make sure that my friends never go there !!!
P.s I appreciate your feedback but the waitress was in the wrong reason I say that is that all my brother did was sign he did not pick select the tip amount at all I just saw him sign that's all , I must sat that she actually pressed the tip amount button , now it's a decent thing fir the waitress to say oh but you already gave me a tip on the device which at that moment I would have told her no that is not true, but of course she never said anything and very quick to grab the money. Listen I am not trying to annoy anyone at all but I work with customer service I work with airlines , I have worked close with the government and I know the value of the customer and how to retain and give the most custo.er satisfaction there is so that we can have a repeat customer. Anyway my suggestion is that you make it clear to your staff to let your customers know if they will be leaving a tip and the amount so there won't be any confusion or misunderstanding as there were today , anyway just wanted to clarify this and have a...
Read moreThis place is a hidden gem in Doral! The service is impeccable. We were greeted and seated upon arrival. Our waitress was very friendly and checked on us frequently.
I ordered a strawberry margarita and it was delicious! Not syrupy and too sugary sweet as in other places. I loved the mug the marg was served in :0) Super cute!
They have a self service chip bar by the entrance where you can grab your own chips and choose various sauces and toppings including jalapeños, pickled onions, and radishes.
I ordered the chicken fajitas and the portion was just right. The chicken had a delicious grilled taste to it and the onions and green peppers were cooked to perfection. The rice and beans were light and tasty. Not greasy at all!
My husband ordered asada, chicken and pastor tacos. All of them were delicious and well seasoned. For him the house specialty (pastor tacos) proved to be the king. As a matter of fact he ended up ordering a few more.Very simple and flavorful tacos with onion and cilantro. The corn tortillas also taste homemade.
If you’re in the area, you must give...
Read moreWe recently visited Tacos La Potranca with high hopes, and while the food itself did not disappoint. Everything we tried was flavorful and well-prepared, the overall experience had its ups and downs.
The menu was a bit tricky to navigate, especially when ordering for kids. Some clearer descriptions or a simplified kids' section would definitely help.
One standout feature was the chip bar a unique touch! Unfortunately, while the idea was great, the condiments didn’t seem as fresh as they could have been, which was a bit of a letdown.
Service was another sore spot. We waited so long after being seated that we ended up ordering both our drinks and food at the same time. Oddly, some of our meals arrived before the drinks, which made the wait even more frustrating.
Overall, the delicious food made up for some of the flaws, but the service and menu layout left room for improvement. With some tweaks, this place could easily...
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