Cocinas de Doral — Restaurant in Doral

This LOCATION/ESTABLISHMENT shall leave you baffled by their complete incompetence

This is the location/establishment that offers & does not provide adequate delivery services for Starbucks orders. I paid an extra ($2.99) for express delivery, then charged ($4.05) for service fees and ($0.99) for delivery. A total of $8.03 for "express delivery" that was NOT express, & for unacceptable and delayed services of goods provided. (Starbucks) The establishment/workers do not adhere to the policies nor services offered & paid for by the consumer, meaning (Doordash), (Ubereats) is also at fault for not meeting their own rules and expectations. NEVER have I ever come across such a poorly managed Starbucks establishment. I placed my order at 09:37 AM, order was delivered at 10:45 AM. I'm only 8 minutes away. (1.7 miles) in drive time, (1hr) of walking distance, meaning I could have walked my happy * over there, picked up my order, and walked right back and not have to pay the ridiculous extra amount charged for when placing an order for delivery from these useless apps.

Oooh and wait wait the BEST part is that I had previously placed an order for delivery with (Ubereats) at (08:49AM) from the SAME (Starbucks) SAME order SAME LOCATION and their driver had the audacity to arrive here at (09:49AM) (Priority Delivery) with someone else's order/completely WRONG order. I am baffled by their complete incompetence and unreliability. Unfortunately, my car is at the shop, and I couldn't just walk out to get something to eat since I'm currently at work, being useful doing what I'm suppose to do for the greater good of not only myself but of my community. We should all strive to do/be better human beings for the sake of all humanity because we're ALL JUST WAITING AROUND TO CROAK, CROSS THE GREAT DIVIDE & PASS...

As someone who recently rented a kitchen at this location for my business, I feel compelled to share my experience. Unfortunately, it’s been quite frustrating. The customer service is sorely lacking, with little to no assistance when issues arise. Communication between the administrative staff and the kitchen teams is poorly managed, leading to frequent misunderstandings and mistakes. Misplaced orders and delivery errors are common, and the management often seems more interested in avoiding blame than solving these problems. Additionally, the Otter system, which is supposed to streamline operations, is unreliable and frequently offline. I would urge anyone considering renting here to think carefully and explore other options. Efforts to reach out to higher management for resolution have been consistently ignored, including an email query that remains unanswered well beyond the expected...

Before deciding to rent a kitchen space at this location and relocate your business, it’s important to carefully consider. The customer service here is severely lacking, and the communication between their management system and the kitchen facilities is highly inefficient. Issues are frequent, ranging from missing orders to incorrect order distribution. The management often deflects responsibility. Additionally, their operating system, Otter, frequently experiences downtime. I advise caution and thorough consideration before committing to a rental here. Efforts to escalate these concerns to higher management have been met with silence. Our attempts to reach out, including an email inquiry, have gone unanswered beyond the promised 1-3 day response time. It’s now been over five days...