Dunkin' — Restaurant in Doraville

This location deserves a positive review because they have been consistent with all the food and coffee orders I've done in the last month. Because I'm in the area more, I decided to look at the Duncan app where I found a $5 deal. A medium iced or hot coffee and two bacon egg and cheese wraps is what I chose to customize my deal. The food is always hot and freshly made. My iced coffee was delicious. I sometimes do the caramel iced coffee, and today I ordered the mint chocolate chip swirl iced coffee. Both amazing..and I always use to customize my coffee by asking that they do 1 less part cream than usual. The service is a tiny bit less upbeat than I would expect, but the employees are very efficient, kind, and personable. I think I may even have made a friend or two in them as now they seem to remember me as a regular customer. Just 2 years ago, I had said I would not go back to this location after having a bad experience, but I'm glad I came back because this location has really gotten back its zest. I do wish the patio area was a bit cleaner, but I believe this location really functions more as a drive thru than one where you may see people parked at a table on their computer. Anyway, a special shout out goes to the kind Indian guy, and the sweet blonde young lady who always takes my orders in...

I expect low quality service from Dunkin, and I’m pretty lax with service workers, but this location somehow manages to make the short experience of ordering so, deeply uncomfortable. The main woman there around the afternoon (that usually wears a mask) sounds like she wants to desperately end her life every time she has to speak a singular word into the headset to take an order. Everyone else is either lacking basic comprehension skills or seems more concerned with vibing than working. Plus, they’re not putting order stickers on the drinks ,which is mandatory, and would be useful for when they inevitably mess up your drink at least 2/5 times. I’m usually the only one in line so there’s no reason to drag your feet, get confused, or miss steps with one singular coffee order. Maybe they’re just tired of being there since I’ll usually go in the afternoon, which is understandable, but from experience as an ex-Dunkin employee: just quit lmao. Taking a challenge is better than being clearly miserable and complacent. Customers shouldn’t feel like they’re bothering the employee's just for making them do their jobs 7 hours before closing. Bring back the Krispy Kreme and make the current dunkin employees work at the McDonalds next door, please I’m begging. Not everyone should be able to own...

I love dunkin. But there's something about this Buford Hwy location that never sit right with me in regards to how their food taste. I've given it multiple chances and now I'm over it enough to write a review. Their food always has this weird lingering after taste. You can taste it everything they cook. No matter the item whether it be a breakfast sandwich, egg bites or even avocado toast. I'm not sure how they are preparing their food or storing it but there something about it that always makes me throw my food away after 1 bite. And I'm not the kind of person who orders and throws food away. I also never ask for a refund, so it's never money. Again it's only this location. Not to seem indifferent but I'm not sure if it's the practices of this largely Indian crew but the food taste nasty. Someone from Dunkin Donuts headquarters or code enforcement needs to review their practices, machines, or storing methods. Because whatever it is they are not churning out food consistent to the way Dunkin food taste. Same menu, unfavorable taste. Won't be eating from here again. It's literally the 4th time my food from them had ended up...