Exhibition Hub Art Center Atlanta — Attraction in Doraville

I am writing to express my profound disappointment and frustration regarding our recent visit to the Bubble Planet Experience in Atlanta on Sunday, September 7, 2025. I had planned this outing as a special tenth birthday gift for my daughter, and unfortunately, the experience fell drastically short of expectations due to several significant issues. Prior to our visit, I proactively contacted your customer service to inquire about venue amenities, specifically the food options. I explained that my mother, who was attending, is diabetic and has high blood pressure, and it was imperative that healthier food choices be available. I was explicitly assured by your representative that there would be a variety of options, including "healthier selections." This information was a critical factor in our decision to proceed with the visit. However, upon arrival, we found no healthy options available -only soft drinks, sugary snacks, and popcorn. This misrepresentation left my mother without appropriate food options and is a serious failure in customer communication and service. Furthermore, the venue itself was extremely hot and poorly ventilated, with the only noticeable fan located at the cafe. The cafe itself was understaffed, with a single employee managing a long line of guests, creating an unnecessarily stressful environment. The most upsetting incident, however, occurred in the final exhibit room before the VR area. My daughter, her friend, and I were creating content when her friend lightly touched one of the lighted ropes. Almost immediately, an employee used a loudspeaker horn to shout a warning about previous injuries from across the room. I was standing immediately nearby and was fully capable of correcting the children had a staff member simply approached us and communicated the rule politely and professionally. The use of a loudspeaker in a near-empty room to address a minor infraction was aggressive, startling, and entirely unnecessary. This interaction would have been entirely avoidable had an employee been stationed at the entrance to this exhibit to clearly communicate safety protocols upon entry, as was done at the beginning of the experience. This incident was so jarring that it flustered me during a subsequent video recording for my daughter's birthday, causing me to misframe a shot intended to capture the moment. As a content creator, my purpose is to share and recommend new experiences; however, the overall conditions and this negative interaction have made it impossible to do so in this case. What was intended to be a joyful birthday celebration was ultimately marred by misinformation regarding essential amenities and an unprofessional staff interaction. I expect a business of your caliber to uphold higher standards of customer service, accessibility, and staff training. I trust you will take this feedback seriously and would appreciate your response regarding how you intend to address these significant...

Caveat Emptor (buyer beware).

The King Tut Exhibit at the Exhibiting Hub Art Center Atalanta (and the Van Gough exhibit) appear to be nothing more than a fancy circus sideshow. Clearly this was my fault. A 30 second Google search would show that the original Tut artifacts are in Egypt, not Atlanta. What they have in Atlanta are life-sized reproductions. The placards located by each "artifact" say "original," but they must be "original" in that an artist made them so they take up space and have mass. Many placards say that the items are made of gold, gems, etc. At this point, I sincerely doubt that.

I probably would have gone to see reproductions, and I might have paid the same amount, but it would have been nice to know in advance. As it was, the reproductions did not match my expectations and cheapened the experience. They say "do not touch the artifacts" and "no flash photography." I guess this is to avoid you realizing what you were really looking at because they can whip up another one if they needed to so there is no danger to anything of historical importance.

I could see into the Van Gough exhibit as I left, and all I saw were backlighted transparencies of Van Gough paintings. Maybe they have an original to look at, but I would not bet on it based upon my King Tut experience.

What I got was a carefully curated circus show designed to amaze and entertain and relieve me of some extra cash. $35 per ticket for plus $4 to buy the dang ticket (which is offensive. No different than buying an ice creme cone for $5 and paying a $2 fee to buy the ice cream. This is just an increased price. We aren't stupid.) I don't recommend that you buy tickets in advance, because I don't recommend that you buy...

When I saw the Tutankhamen exhibition at the Atlanta, I recalled the good memories of my visit to Egypt and the Egyptian National Museum two years ago, and decided to go and see it again.

Entering the exhibition hall, there are two surprises. First, according to the description, the exhibits were all replicas. I had a hunch about this, and I was not particularly disappointed. All the genuine products are national treasures, Egypt won't allow them to go outside of the country. However, I was told that the replicas were made at a one-to-one ratio next to the originals, so they are extremely realistic and did not affect the understanding of ancient Egyptian civilization. Secondly, I was surprised to find that I had no recollection of these exhibits and had never seen them before. Then I remembered that there were a number of extremely precious cultural relics that were hidden away and never showed up. They planned to make a splash in the new Egyptian National Museum. Tutankhamen's tomb must be one of them, but the opening of the new museum has been repeatedly delayed.

Under the dim light, the beautiful and exquisite exhibits exude the charm of ancient civilization, making people impressed by imaginations of Egyptians and the civilization created by ancient Egypt. The audio guide was great, but the directions it lead you to were very confusing, since it would ask you to go right/left for east, west walls etc.

When I visited the second exhibition room, the lights suddenly went out, in the dark, I was led to the entrance by staff, only to find out that there was a thunderstorm outside and the power was out. It's really terrible, I was interrupted so I asked a raincheck, and will continue...