Newk's Eatery — Restaurant in Dothan

I went in here two weeks after they opened. I was hoping to give them time to work things out. I attempted to order a whole sandwich and a cup of bisque, and just make it a double order. What I received was a half sandwich and a cup of bisque. The cashier told me he could not cancel the order and re-ring it up because it was already "Down the line". So the cashier just rang me up for another sandwich. Checking the menu, I paid well over what I should have. The management couldn't understand what happened and when I went to poke their public page on Facebook, they wanted me to call in and explain. I already listed out in crystal clear detail everything that happened in the Message I sent, I was not going to execute any further action on my part without them meeting me half way somehow. So, I've sworn off this place and will leave it at 1 star until I am otherwise compensated for my time spent explaining the mix up three times in store (once to the cashier, once to team lead, once to manager) and then the message to their Facebook page. Avoid this place, especially until they get their training...

It was clean, and the employees were nice enough... everything was fine... except THE FOOD!

I see a lot of good reviews here, so maybe we went on the wrong day or ordered the wrong thing... idk... but our food was so bad we threw it all away...LITERALLY! And if my husband cant eat something... it's BAD!

I ordered a club sandwich (which seems pretty standard) but the bread was really gummy/mushy on the inside and the meat smelled funny... I dont remember what my husband ordered but it was worse than mine! I did enjoy the free pickles and the packaged breadsticks... I was starving! Lol!

I do hate being ugly, but it was seriously so bad that now, everytime we drive by the place together, we laugh and say "who wants to go to...

Good social distancing and mask wearing! Unfortunately they are not as worried about the health effects on the non-human animals used in their food. They pride themselves on customizability, so I felt safe ordering a pizza with cauliflower crust and no feta cheese. They substituted feta with mozzarella against my requests. I went from ordering what I thought was a plant based pizza, to paying for a pizza that utilized excretions from exploited/murdered non-human animals. There is no reason to default to foods that rely on animal abuse in 2020 in the western civilization we live in. Some vegan cheese would go a long way, but at the very least they should not assume that someone wants cheese if they specify that they...